Forum: Ames Customer Satisfaction Forum
Today, 08:36 AM
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Replies: 4
Views: 54
Rustytinman55, these custom door panels are a...
Rustytinman55, these custom door panels are a special order item and can take a little time to receive. Our supplier is Al Knoch, the same as mentioned by others on this thread. Most likely if...
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Forum: Ames Customer Satisfaction Forum
03-07-2024, 02:16 PM
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Replies: 2
Views: 220
Hi Bill! I do apologize for the delay. Two...
Hi Bill! I do apologize for the delay. Two different idler arms were used throughout the years and sadly I don't have an exact reason as to why. This is one of those things GM did and did not...
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Forum: Ames Customer Satisfaction Forum
02-26-2024, 09:12 AM
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Replies: 1
Views: 226
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Forum: Ames Customer Satisfaction Forum
02-09-2024, 03:13 PM
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Replies: 3
Views: 454
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Forum: Ames Customer Satisfaction Forum
02-09-2024, 03:01 PM
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Replies: 1
Views: 286
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Forum: 67-69 Firebird TECH
01-23-2024, 10:52 AM
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Replies: 1
Views: 456
Hi 69f bird! The FF563A is the best option...
Hi 69f bird! The FF563A is the best option available for the 69 convertible. These kits are an original style with the correct inner and outer beads for the Deluxe interior. We currently have...
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Forum: Ames Customer Satisfaction Forum
11-28-2023, 11:19 AM
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Replies: 6
Views: 3,640
rwfisher, I'm glad to hear you've recognized...
rwfisher, I'm glad to hear you've recognized shipping cost increases everywhere; It's a sad but true reality in the current world of mail order retail. Concerning us being a bit above average, I've...
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Forum: Ames Customer Satisfaction Forum
11-28-2023, 11:02 AM
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Replies: 6
Views: 3,640
400 4spd, we have always prided ourselves with...
400 4spd, we have always prided ourselves with not only the best customer service and support but some of the best prices in the industry. What I find most of the time is where a competitor may have...
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Forum: Ames Customer Satisfaction Forum
11-28-2023, 10:49 AM
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Replies: 6
Views: 3,640
02Hawk, I do apologize for the frustration! I...
02Hawk, I do apologize for the frustration! I spoke with our IT department and the developers; there is something that is slowing down the website and specifically the ordering process. This has...
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Forum: Ames Customer Satisfaction Forum
11-14-2023, 04:59 PM
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Replies: 3
Views: 1,019
Rachelsdad, I apologize for the delay! Can you...
Rachelsdad, I apologize for the delay! Can you please send over some pictures and your information to myself? If we need to adjust how we have these listed or look for a replacement, we absolutely...
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Forum: Ames Customer Satisfaction Forum
11-06-2023, 09:22 AM
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Replies: 22
Views: 3,079
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Forum: Ames Customer Satisfaction Forum
10-02-2023, 08:53 AM
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Replies: 2
Views: 1,389
Hi Greg! I completely hear where you're coming...
Hi Greg! I completely hear where you're coming from. These are supplied to us by the manufacturer in complete sets only. The 66 fillers are manufactured elsewhere and supplied to us individually. ...
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Forum: Ames Customer Satisfaction Forum
08-15-2023, 11:42 AM
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Replies: 2
Views: 827
Due to so many manufacturers being used, it's...
Due to so many manufacturers being used, it's true that our sales representatives may not always know the origin. As I'm sure you know, a majority of reproduction items are produced overseas; this...
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Forum: Ames Customer Satisfaction Forum
08-03-2023, 01:09 PM
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Replies: 1
Views: 710
Shiny, I hear where you're coming from! Sadly...
Shiny, I hear where you're coming from! Sadly there's no way for us to hold tracking until the carrier shows movement. As soon as you receive tracking information, this means the package is...
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Forum: Ames Customer Satisfaction Forum
07-17-2023, 10:32 AM
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Replies: 22
Views: 3,079
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Forum: Ames Customer Satisfaction Forum
07-14-2023, 08:31 AM
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Replies: 22
Views: 3,079
At the top right of any page there is a generic...
At the top right of any page there is a generic "part # or keyword" search. If you search let's say "400 hood emblem", both options available for the Firebird 400 hood emblem appear. There is also...
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Forum: Ames Customer Satisfaction Forum
07-11-2023, 02:22 PM
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Replies: 12
Views: 1,274
Hi Robert, I received your email yesterday...
Hi Robert, I received your email yesterday morning and sent back a reply earlier this afternoon; I do apologize for any delay. We were able to hold the carpet and shipping credit to apply to any...
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Forum: Ames Customer Satisfaction Forum
07-07-2023, 10:37 AM
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Replies: 12
Views: 1,274
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Forum: Ames Customer Satisfaction Forum
07-07-2023, 08:15 AM
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Replies: 12
Views: 1,274
Hi n20ta2, this is Kyler who you spoke with...
Hi n20ta2, this is Kyler who you spoke with originally yesterday when checking in on the order. Cancelling the one item held the order up much more than I would've liked. Sadly we are more short...
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Forum: THE LOBBY
06-27-2023, 11:28 AM
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Replies: 18
Views: 2,660
STOLEN CAR!
STOLEN! - BOLO 1970 PONTIAC GTO - STOLEN OVERNIGHT FROM INSIDE AN ENCLOSED TRAILER 6/26 - 6/27 IN INDIANAPOLIS, INDIANA AREA!
ANY LEADS PLEASE CALL 607 244 1125 RIGHT AWAY THANK YOU!
PLEASE...
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Forum: Ames Customer Satisfaction Forum
06-23-2023, 08:57 AM
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Replies: 20
Views: 2,215
Goatracer, in cases like this please give us a...
Goatracer, in cases like this please give us a call and we can work to give you the best shipping rate. Our best possible rate for some small items would currently be First Class Postal for $10. ...
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Forum: Ames Customer Satisfaction Forum
06-15-2023, 10:45 AM
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Replies: 0
Views: 667
- 2023 GTOAA CONVENTION -
Due to unforeseen circumstances, we will not be bringing a trailer to the convention in Springfield, Illinois. This sadly means we will not be able to bring any pre-orders. We will be taking orders...
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Forum: Ames Customer Satisfaction Forum
05-22-2023, 08:04 AM
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Replies: 4
Views: 1,841
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Forum: Ames Customer Satisfaction Forum
05-11-2023, 09:49 AM
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Replies: 17
Views: 2,497
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Forum: Ames Customer Satisfaction Forum
04-28-2023, 11:11 AM
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Replies: 17
Views: 2,497
ScumOne, thank you for expressing your concern...
ScumOne, thank you for expressing your concern about the FA222DBK seat belt set. I've tested a set we have here under the same conditions and found it much easier to extend the belt than you've...
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