Ahhhh............ Frank.
Frank has a nice website with clear pictures and seems very well organized and fairly knowledgeable about Pontiacs and all of their bits and pieces, but the few times I have dealt with him his personality left A LOT to be desired.
I try and buy the parts that I need elsewhere just because of his rather unpleasant phone manner. This hobby is supposed to be fun and enjoyable, and more often than not, dealing with Frank is neither.
I might want to suck it up if his prices were a bargain, but as others have already mentioned they are only fair to high, not really worth the aggravation of hoping you catch him in a good mood.
If he is that caustic with me as I buy the parts from him without even trying to haggle over the price he is asking, I can only imagine what he is like when there is a problem, his "ego" might easliy get in the way.
My .02
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