Quote:
Originally Posted by RedDirtRoad
Thanks
I am not bashing Ames at all
Just get frustrated at times but it’s when you step up to make it right Like you are doing now it’s the reason why I am a loyal customer and Ames is always my go to first
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Just for the record; Ames and Max Performance are two totally separate companies. Max (and your host of these forums) just happens to be the manufacturer of your lock set. Ames Tech is now aware of your situation and is asking you to reach out to him via PM.
I am participating because it's our lock set and I'd like you to be happy with your lock set. :)
They are participating because they care about all their customers. That's why they are the title sponsor of these forums. So they also would like you to be happy with your lock set purchase. :)
So PM Ames-Tech to get the ball rolling and if you happen to be able to have the part number you got, I can at least tell you what the next step should probably be.