[jhein]

So just to wrap this up, the second electrician came back out today with the power company. They got everything fixed. Replaced all the cables from the meter to the transfer switch. There was also a cable from the transfer switch back to the panel that had a nick in the insulation that they also replaced.. The picture below shows the coupler used for the splice. There were no screws to tighten down on the cables. So it was a compression fit, or possibly they crimped it somehow. The body does look a little irregular like maybe it was crimped. The two electricians here had never seen anything like it before but I think they were both like 18 years old. LOL. But, they were prompt, polite, worked fast and seems like they did a good job. So I give them two thumbs up.