Quote:
Originally Posted by TAKerry
I have no dog in any of these fights, and am a happy Ames customer, BUT it seems like this one may be too little too late. Just the kind of thing that should have been thought about before losing a customer, not after.
|
Yes it's too late; you are correct in saying that this should've been thought of when he originally place the order. In this case, the sales representative obviously thought the manufacturer was not in attendance. This is the reason we have these threads, so we can work to effectively solve problems and improve our service for the future. Thanks!