Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
 
 
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Old 06-16-2020, 05:54 AM
RedDirtRoad RedDirtRoad is offline
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Join Date: Oct 2007
Posts: 869
Default Ames Customer Service

Bought a matched lock set that the ignition and door key should be the same but guess what?
The same key will only work on ignition and won’t open doors.
I called Ames over a week ago and was told they would look into it and call me back the next day
No call in a week and it’s holding up the restoration
I give Ames mostly all my business and if I totaled up what I bought from them in the last 18 months I would be shocked
I guess I have to start looking for other sellers now
All the parts are the same anyway coming from the same sources

 


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