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Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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#81
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https://www.facebook.com/KauffmanRac...6873234225938/ KRE 461,310 CFM 85cc, KB pistons, Eagle rods, Ohio crank KRE custom HR236,Dougs ceramic,Edelbrock Pro Flo 4. Quick Performance 9". 552HP 594 TQ |
#82
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Canada Post Rapes the consumers in Canada, even for items not made in Canada. |
#83
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I also ordered a front-end rebuild kit off of E-slay,center-link,idler arm,ball joints,inner & outer tie-rods.
Going through the Global shipping program the total for shipping and customs charges is $39.04.total cost 232.77 I'll still get nailed with customs on Ames order at the border. |
#84
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If you have parts delivered to a border town then have them installed there before you return to Canada. Just make sure you have no receipts on you before you head back and get to Customs. You just went over to the US side to visit friends.
Depending on the part's value sometimes there are no customs fees if decide to skip the above.
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Gary Get in, ShuT Up, Hang On! Member of the Baltimore Built Brotherhood MY GTO built 4th Week of March 1966 "Crusin' Is Not A Crime" Keep yer stick on the ice. |
#85
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https://www.facebook.com/KauffmanRac...6873234225938/ KRE 461,310 CFM 85cc, KB pistons, Eagle rods, Ohio crank KRE custom HR236,Dougs ceramic,Edelbrock Pro Flo 4. Quick Performance 9". 552HP 594 TQ |
#86
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Box of lug nuts, $35... shipping $10, didn't fit ,(catalog said they would) $8 to send them back..... yeah would have been nice to be reimbursed, but that's another story all to itself.
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#87
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same wit me ,i know i live in canada but 75 buck to ship small parts seem to be very high
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#88
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grd77, I apologize for the high shipping costs. Anytime a package goes across the border, shipping costs go up, and sadly this is nothing we can control. A lot of Canadian customers close enough will have their order shipped to a US location, and then drive across to pick the package up. This will save you quite a bit in regards to shipping. Thank you for your business!
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[/SIGPIC] |
#89
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[/SIGPIC] |
#90
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shipping
That's great news, the fact was I could get UPS "standard" to a friend in NY, but you only offered "expedited" to Canada...which tripled the shipping cost, that was really my frustration.I buy from the like of Summit and Jegs, both have wicked...(if you can call shipping that) pricing on shipping, their checkout screen shows the shipping and duty and tax, so at time of delivery, it's all paid for.
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https://www.facebook.com/KauffmanRac...6873234225938/ KRE 461,310 CFM 85cc, KB pistons, Eagle rods, Ohio crank KRE custom HR236,Dougs ceramic,Edelbrock Pro Flo 4. Quick Performance 9". 552HP 594 TQ |
#91
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That is good news, I try to support the smaller more targeted business'. I dont even mind paying a little extra. It was hard when that difference proved to be large compared with Summit.
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1967 Firebird 462 580hp/590ftlbs 1962 Pontiac Catalina Safari Swapped in Turd of an Olds 455 Owner/Creator Catfish Motorsports https://www.youtube.com/@CatfishMotorsports |
#92
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I don't know why Ames won't make a better effort ...
I am Canadian but I go to Upstate NY to pick up my parts. In comparison, I ordered a HD stainless rivet squeezer from another company (10 pounds bigger box) $300 from Oscoda, MI*... expedited post = $3.89 Ames, tail light gaskets - <1pound $60 =$14 expedited UPS Both orders where done on the same day, so I only had to drive to the border once. I called Ames to see if there was anything to do about the shipping cost, cold. Add %40 for my Canadian dollar Too bad makes me plan my purchase based on shipping cost Regards Sent from my SM-T590 using Tapatalk |
#93
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[/SIGPIC] |
#94
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#95
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The "excess" shipping fees are meant to minimize losses on these small orders.
Order: $60 at an approximate gross margin of 40% = $24 (COGS = $36) Shipping fee: +$14 ($24+$14 = $38) Less shipping cost: -$10 ($38-$10 - $28) Less Packaging Cost: -$2 ($28-$2 = $26) Labor: Purchase, receive, stock, manage inventory, take sales order, pick, pack, and ship the order. In a large warehouse, with randomly sized items and high pallet racking, how many orders can one warehouse worker pick, pack, and ship a day? In my experience, 10-20 depending on various factors. This doesn't include receiving, stocking, cycle counts, etc... performed by others. His payroll cost (wage, tax, insurance, etc.) is probably $20+ / hour. Divide that by the number of orders he can handle in an 8 hour shift. We haven't even touched fixed overhead. Does Ames make money on a $60 order? Doubtful. Even if the margin is 60%, it looks like a loser all day. Maybe they can try a discount carrier or USPS cheapo service? NO WAY. It ends up being more expensive on the back side with missing orders, damaged orders, etc... They need to use UPS or Fedex and pay a premium to make it work.
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1965 Pontiac GTO 455/469 w/ #48 Heads, '65 Tri-Power 9.25:1 CR Stump Puller Cam Muncie M22W 1st-2.56 2nd-1.75 3rd-1.37 4th-1.00 3.55 Rear Differential Front: 225/60R15 Height: 25.6" Rear: 275/60R15 Height: 28" |
#96
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So now you have all these giant online retailers leading the pack with FREE shipping and most are forced to follow. So they all are finding ways to reduce shipping costs through things like Centralized locations, beating up on manufacturers, beating up on shipping agents through high volume or just plain absorbing the cost with lost margins. But then you find some industries that just don't have the size/clout to bring those shipping costs down nor absorb the lost margins. This is what we are all experiencing in this hobby. The smaller guys can't give free shipping. However, you can't go on Amazon or Ebay and put together an order for many of the things you see in these specialty automotive catalogs Even if you could, it takes forever. Time should be very important to most of us. These catalogs save us a lot of time and offer things we can't get elsewhere. There is also a world of knowledge about the products available from these sources about the products they carry. Again, something you will rarely get from the free shippers. This reminds me of that ATT commercial running where the tattoo artist says 'stay in your lane bro' lol! Sometimes, we just need to stay in our lane.
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--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
#97
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I recently had a person want me to eat shipping and PayPal fees. That was almost $30.00 on a $100.00 item. Ain't happening. When these people start getting a Double Wopper at Burger King for the price of a single then maybe I'll reconsider. Its getting more and more like swap meets are the way to go for sellers and perhaps buyers alike.
What some people do not understand is that many sellers lose money by shipping. Most everyone I know, myself included, only charge the actual cost the shipping outfit wants. When that happens we lose money on time, fuel, tape, bubble wrap, styro peanuts, boxes, printer ink, printer paper, Sharpies and anything else involved with shipping an item. Have any of you bought a roll of shipping tape lately? I don't mean the dollar store garbage, I mean good shipping tape. Its not cheap. Last edited by Chief of the 60's; 01-26-2019 at 05:07 PM. |
#98
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Yes, shipping materials are expensive, even in bulk. At my company, our products all are different sizes, weights, fragility, etc... We've learned to only buy high-end packaging tape and tape guns. Anything else is a false economy. Simple things like zip ties, the cheap ones break all the time. Shrink wrap, only the expensive (thick) stuff works well. Pallets are north of $5 / each with a MOQ. We breakeven or loose money on a lot of orders. You have to look at order averages and devise a shipping policy that works.
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1965 Pontiac GTO 455/469 w/ #48 Heads, '65 Tri-Power 9.25:1 CR Stump Puller Cam Muncie M22W 1st-2.56 2nd-1.75 3rd-1.37 4th-1.00 3.55 Rear Differential Front: 225/60R15 Height: 25.6" Rear: 275/60R15 Height: 28" |
#99
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20"x24"x 14" should not cost 75 dollars to ship via usps to Canada. Will not order again can not afford those charges. |
#100
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Anything going to Canada is stupid shipping costwise. And it'll get better tomorrow, everything is going up. USPS on 1st class is going up like 12%.
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Practicing social distancing for 65+ years |
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