Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

          
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Old 08-21-2018, 11:38 PM
allenga allenga is offline
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Default Shipping and Order Fulfillment Times

Just a question. I placed an order over the weekend and I was just notified I am getting it in 10 days. All in stock parts. UPS. To Arizona. Is this expected. Thanks

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Old 08-22-2018, 08:05 AM
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AMES-TECH AMES-TECH is offline
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Please PM me your customer number or the order number and I will look into this for you.

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Old 08-22-2018, 08:24 AM
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AMES-TECH AMES-TECH is offline
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I am unsure of the ETA you were sent but the tracking number for your order shows delivery today!

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Old 08-22-2018, 08:27 AM
allenga allenga is offline
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Quote:
Originally Posted by AMES-TECH View Post
I am unsure of the ETA you were sent but the tracking number for your order shows delivery today!
Maybe I am confused. What is this 1Z0190550370891602

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Old 08-22-2018, 09:01 AM
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AMES-TECH AMES-TECH is offline
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The first order you sent me was ordered last weekend and was small enough to go postal service and will be there today according to the tracking the second tracking you just gave me was ordered late Monday and shipped out yesterday and shipped UPS which is scheduled for delivery on the 28th which is correct as Texas is 5 business days away with UPS ground.

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Old 08-31-2018, 10:40 PM
allenga allenga is offline
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Just an observation. Sometimes you ship USPS. I get stuff in two days. Sometimes you ship UPS Ground, always takes a week and a half to get to AZ. Is is possible to always get USPS Priority Mail. Thanks

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Old 09-04-2018, 10:01 AM
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AMES-TECH AMES-TECH is offline
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Special request like this are only able to be answered when the order is being placed. If we can we will absolutely do it for you upon request.

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