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Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
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Original Parts Group - OPG
Horrible Horrible Horrible service!!!
I will never use them again. Ordered a dash pad for my 67 GTO.. I did research and thought they had the best one available and the price was fair and since it was over a certain price I was getting free shipping The web site said in stock so I place the order online. Of course the order goes right thru but I don't get the free shipping and and then notice on order "Item not in stock" So now I have to call and and the wait time is over 10 mins I finally get an operator and he tells me my order scheduled ship date is in 2 weeks. Against my better judgement I say ok. 2 weeks goes by and I call again, wait over 10 mins on hold again Sales rep says 2 weeks again. I wait again and then I decide to cancel for good I cant cancel online. I call again and this time the wait time is 22 minutes! The girl cancels my order. I ask when my card will be credited back and she tells me the card was never charged. I inform her she is wrong. Puts me on hold for over 15 minutes. Comes back and says my card will be credited back in 3-5 day Well that was actually more like 9 days 23 days wasted and 57 minutes total on hold |
#2
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I had a similar experience recently. I ordered a wood wheel mounting kit from them and received a cheap plastic collar in the kit that was cracked and wasn’t even spray painted to look like chrome.
I had to pay shipping to send the kit back, pay a 20% restocking fee, and then was told the plastic collar is broken and I won’t be getting a refund for it, even though i told them it was broken when I got it. It’s been a month and I haven’t received a refund for the other parts in the kit either. Never again.
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68 GTO,3860# Stock Original 400/M-20 Muncie,3.55’s 13.86 @ 100 Old combo: 462 10.75 CR,,SD 330CFM Round Port E's,Old Faithful cam,Jim Hand Continental,3.42's. 1968 Pontiac GTO : 11.114 @ 120.130 MPH New combo: 517 MR-1,10.8 CR,SD 350CFM E's,QFT 950/Northwind,246/252 HR,9.5” 4000 stall,3.42's 636HP/654TQ 1.452 10.603 @ 125.09 http://www.dragtimes.com/Pontiac-GTO...lip-31594.html |
#3
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OPG = No Good
i had a similar experience w/ OPG.
20+ years ago they had a full Ram Air kit for '71-72 GTO in their catalog. The salesman said it was in stock so I sent them a money order for the $1K. Months passed. Eventually after several phone calls; they told me they didnt have it and never had it. I said "But it's in your catalog", "your salesman said it was in stock". They replied " that was probably the only one." And because i paid with a M/O, they couldnt refund me? I settled for 1K worth of other junk that they had in stock; an ill fitting rear valance and a few other things that were low quality; and took several weeks to arrive. Never again. |
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