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| Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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#1
10-12-2007, 06:59 PM
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Why can't I get a print PY catalog?
I've made 2 separate online requests, weeks apart, to have a print catalog mailed to me. I'm at a point in my project where I need to start ordering a fair amount of stuff, but I cannot seem to get a catalog sent my way. I've received the old catalog in the past (with an inexcusably long delay even back then, as I recall), so what gives?
Yes, I know you can browse the catalog online or download it, but both of these methods extremely slow, frustrating and time-consuming - it's impossible to just flip to a page to look something up, and then flip to another page. Portions of the download file won't even come up on my computer. Can I PLEASE PLEASE PLEASE get a print PY catalog sent to me? Now that I'm (finally) getting to the REAL money-spending part of my project, I'd really like to patronize PY exclusively for my parts, since I truly appreciate these forums as such an awesome resource. Thanks! Chris
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69 GTO Hardtop project - started without a clue, will finish only by the grace of the PY Forums and Mr. Dave Wrzesinski (magicV8) - candidate for Father-In-Law Of The Century. We are building a bad-ass, hot-looking, hot-running Pontiac street machine. |
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#2
10-12-2007, 10:27 PM
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Get in touch with Steve (dm_fan) the site administrator.
He can get you on the mailing list, it seems the online catalog requests won't go through for some reason. |
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#3
10-13-2007, 08:55 AM
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OK, I sent him a PM with a link to this thread. We'll see what happens. :) Thanks!
Chris
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69 GTO Hardtop project - started without a clue, will finish only by the grace of the PY Forums and Mr. Dave Wrzesinski (magicV8) - candidate for Father-In-Law Of The Century. We are building a bad-ass, hot-looking, hot-running Pontiac street machine. |
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#4
10-15-2007, 11:21 AM
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online requests for catalogs can take anywhere from 1 week to 5 weeks depending on the timing. We bulk mail catalogs and you need a minimum amount to bulk mail. Any time someone is in a hurry for a catalog, it is best to call in and specify your urgency. We'll send it 1st class mail immediately if requested.
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--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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#5
10-15-2007, 03:40 PM
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OK... I don't know how long it's been since my first request, maybe 4 weeks or so? I'll wait a while longer...
I don't need to order anything super-urgently, but pretty darn soon... I'd like to start going through now and making a laundry list so I can prioritize my $$$. Takes absolutely FOREVER to do this with the online catalog. :) Thanks for the reply... Chris
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69 GTO Hardtop project - started without a clue, will finish only by the grace of the PY Forums and Mr. Dave Wrzesinski (magicV8) - candidate for Father-In-Law Of The Century. We are building a bad-ass, hot-looking, hot-running Pontiac street machine. |
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#6
10-15-2007, 06:01 PM
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Quote:
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--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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#7
10-15-2007, 06:42 PM
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It has been about 4 weeks since my 2ND request. Maybe I'll get lucky...
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#8
10-15-2007, 09:40 PM
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Just got a PM reply from Steve (dm_fan), he said they are sending out another batch of print catalogs on Wednesday. I look forward to getting mine!
Thanks for the help, everyone. Chris
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69 GTO Hardtop project - started without a clue, will finish only by the grace of the PY Forums and Mr. Dave Wrzesinski (magicV8) - candidate for Father-In-Law Of The Century. We are building a bad-ass, hot-looking, hot-running Pontiac street machine. |
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#9
10-16-2007, 03:48 PM
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I made a request when they first became available and still haven't recieved one yet,and I passed on getting one at Norwalk so I didnt get one that someone else could have.
Craig |
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#10
10-16-2007, 07:09 PM
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Quote:
__________________
--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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#11
10-16-2007, 07:30 PM
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Quote:
PM me your full address ASAP and I'll make sure that you are on the batch that is leaving tomorrow (wednesday). Steve |
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#12
12-31-2007, 10:23 AM
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Quote:
This is without a doubt the best Pontiac web site on the web. I do think that it is because the members here are the most knowledgeable and helpful. Now back to the issue. I ordered a catalog when I saw this thread, so around 10 weeks ago. I'm still checking my mail box daily for it. Like I said I love the forum but it looks like Ames wants my business more than PY. It's hard for me to understand that this could be that hard. There are many Pontiac suppliers out there, they all pretty much carry the same parts, so it really comes down to service as much as price. But its your business. I don't think that I am the only one still waiting. |
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#13
12-31-2007, 12:10 PM
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Norwood, It's pretty hard to help when we don't know who you are and what kind of Pontiac you own. We don't make it a practice of making people wait 10 weeks for catalogs. Obviously some circumstance has prevented you from getting yours. As mentioned above, if you fill out an online form, you will get a catalog in 2-5 weeks max. If you call and say you need one right away, you get it in a few days. What is your real name, zip code and Pontiac model?
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--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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#14
12-31-2007, 12:25 PM
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Ok, I have filled out the online catalog request again. Lets see what happens. Everyone please have a safe and happy New Year.
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#15
12-31-2007, 02:39 PM
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I drive over and pick mine up, Craig if you'd like I can go get you one and send it to you, let me know. ;)
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"BIG DADDY" VIDEO http://www.youtube.com/watch?v=QnFIVLuwO9A ~MaryAnn~  AKA "Stickybuns" 1969 Firebird 400 Convertible 1978 Bandit T/A Tribute 1977 RED TA I'm the FiredUp PY bad girl 
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#16
12-31-2007, 02:47 PM
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Thanks MA, But let's see what happens, I think that one should arriving at my house soon.
Do you guys think that my post was out of line? |
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#17
12-31-2007, 03:23 PM
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Hi Norwood
I just checked our catalog list and there is an address in Bartlett, IL, which I assume is you. So you are definitely on the firebird list for our next mailing. Steve
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 "No you fool, we're following orders. We were told to comb the desert so we're combing it." 
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#18
12-31-2007, 03:39 PM
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Thank You
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#19
12-31-2007, 06:16 PM
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Is that the new updated Firebird catalog? Thanks
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#20
12-31-2007, 06:23 PM
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Quote:
__________________
--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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The PY Online Forums is the largest online gathering of Pontiac enthusiasts anywhere in the world. Founded in 1991, it was also the first online forum for people to gather and talk about their Pontiacs. Since then, it has become the mecca of Pontiac technical data and knowledge that no other place can surpass.
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