Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

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Old 09-02-2020, 10:58 AM
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69f bird 69f bird is offline
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Join Date: Jul 2002
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Default Ames, great customer service!

Thank you Ames!

I'm having some suspension work done on my '69 Firebird. I dropped the car at the shop early morning yesterday (Tuesday). The shop called me around 11 am, and said that they need some parts but they cannot get them in a timely fashion from their usual sources. Their concern was that the front end was disassembled, but they need their bay and lift for other customers' projects later this week. I called Ames and they confirmed that they had the required parts in stock and could expedite shipping. They shipped them by the end of the day yesterday express delivery. The parts arrived at 10 am this morning.

Great job guys, thank you!

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