[boltbuster]

I love it when companies live up to their warranties! After one call to customer service, I'm getting repair parts from Moen...at no cost...for a kitchen faucet that I installed in 2001. As long as you are the original owner/buyer, they keep sending stuff. Gotta give these folks a tip of the hat.

[Old Goat 67]

Delta just did the same thing for me on faucets I installed in 1999.

[F ROCK]

thats cool.

just wondering...price phister or pierced sphincter?

[Hanks Bird]

Same thing here as i replace things in the house I keep installing Moen.

[65Mark]

And Moen is made in the good ol' USA

[Old Blue 66]

Glad to hear Kerm.

My brother inlaw makes custom kitchen cabinets. We were talking about this when we bought the house last year. He likes the Moen products. I had to replace all the faucets in the house. Moen and Kohler are the best.

[68FB400]

Couple of months ago they replaced pullout faucet that rusted. Just called them and while on the phone with customer service rep was able to email them picture of faucet. 3 days later entire new faucet arrived.

Excellent service and stand behind their product.

[67drake]

Cool.
Last year the kitchen faucet I installed in around 98' broke. I called Price Phister to see if I could get a replacement part. The model was no longer made. They told me to go to their web site and pick out a new one. I called them back with a model # after checking out their site and they sent a replacement- free. No questions asked,no receipt given,just my word. I'll buy from them again.

[Old Blue 66]

Some industries have a "common practice". I wonder if this is one them in the faucet industry.