Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

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  #1  
Old 06-02-2020, 10:50 PM
1965gp 1965gp is offline
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Default Ames shipping (good!)

Got to give credit where credit is due. I myself have complained about Ames shipping for Years.

I have to say that I placed my order last week- it shipped the next day and arrived on Monday (it was delayed by UPS and was supposed to deliver on Friday).

Previously it could take 7-10 days for an order to deliver to TX. Iím not sure if Ames is paying for better shipping or what, but I definitely appreciate it!

  #2  
Old 06-03-2020, 08:58 AM
TAKerry TAKerry is offline
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I placed an order on Monday morning. I got the email today that product has shipped. We shall see how long it takes to get here. I know that once it leaves their shop they have no control. I am in no hurry (i am but the car wont be on the road for another year so technically i can wait, LOL) but IF I had one complaint it would be that once an order is placed, in my case over the 'net, it seems to take a couple of days for it to reach the shipping stage. I am sure they are not a huge conglomeration compared to say Amazon, but my wife will place an order with them at 8pm on a Saturday night and the package will be on our step by 9am the next morning!

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Old 06-05-2020, 04:46 PM
TAKerry TAKerry is offline
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Ordered monday morning package got here this (friday) morning. Pretty good. Parts look really good, I ordered a decal and it was well packaged between some cardboard. Again a happy AMES customer. Although in the catalog, I am supposed to be in the 2 day shipping range, it still took 5.

  #4  
Old 06-06-2020, 10:40 AM
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MYGOAT MYGOAT is online now
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Placed an order Sunday night and got here Friday morning. Not bad, I live in Melbourne Australia.

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Old 06-08-2020, 08:36 AM
TAKerry TAKerry is offline
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Thats pretty good, sounds like we ordered about the same time and got them the same time!! 5 days to MD, 5 days to Australia.

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Old 10-23-2020, 07:59 AM
TAKerry TAKerry is offline
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Just got another package from Ames a few days ago. Ordered online, parts shipped quickly and I got the package in 2 days. No complaints on that end of the deal. IF I did have a complaint - I still think the website is a bit clunky compared to most other online companies. I have found the easiest way to order is to have the catalogue in front of me to search product numbers then enter into the order form. Kinda counter intuitive!!

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Old 11-05-2020, 11:13 PM
1965gp 1965gp is offline
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I placed an order last week on Wednesday or Thursday. The order made it to TX on Monday. Great shipping

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