Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product.

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Old 01-16-2020, 12:43 PM
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neilfreeb neilfreeb is offline
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Default Satisfied again with Ames service

I had a problem with a can of parchment paint and contacted Ames about it. I sent a few pics and they have shipped me another can gratis.


While I'm a relatively new customer, I have been impressed.

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Old 01-16-2020, 12:53 PM
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Not so happy needing an O ring for my fuel sending unit thatís a $3.00 part then the shipping is $10

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Old 01-17-2020, 10:03 AM
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77 Canamman 77 Canamman is offline
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Quote:
Originally Posted by Firedup6975 View Post
Not so happy needing an O ring for my fuel sending unit thatís a $3.00 part then the shipping is $10
https://www.autozone.com/fuel-delive...54400_512363_0

At your local AutoZone, they sell the lock ring AND o-ring for $6..

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Old 01-17-2020, 12:00 PM
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Quote:
Originally Posted by neilfreeb View Post
I had a problem with a can of parchment paint and contacted Ames about it. I sent a few pics and they have shipped me another can gratis.


While I'm a relatively new customer, I have been impressed.
I'm glad we were able to resolve the issue quickly! Thanks for the great feedback.

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Old 01-17-2020, 12:08 PM
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AMES-TECH AMES-TECH is offline
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Quote:
Originally Posted by Firedup6975 View Post
Not so happy needing an O ring for my fuel sending unit thatís a $3.00 part then the shipping is $10
Our base shipping is $10 by UPS Ground. In some cases, we can go USPS and save you $3-$4 in shipping cost. As stated by 77 Canamman, checking your local parts store is a great idea when in need of such a small generic item. Thanks for the feedback

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Old 01-17-2020, 01:11 PM
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Thank you for that information, but when we checked our local Auto Zone, Advance Auto, Pep Boys, and NAPA stores, all said they can not get them. Thatís why we then searched the AMEs parts catalog I have here at home.

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Old 01-17-2020, 01:12 PM
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Quote:
Originally Posted by 77 Canamman View Post
https://www.autozone.com/fuel-delive...54400_512363_0

At your local AutoZone, they sell the lock ring AND o-ring for $6..


The guys working at our local Auto Zone are morons!

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