UPS Blues

[bradkline]

I recently had an experience with UPS that I thought I'd share.
Purchased an item on E-Bay back in mid January and paid $23.75 for it incl shipping. Seller sent an e-mail late Jan indicating pmt received and that he would be shipping shortly. Didn't arrive so after two weeks I e-mailed seller asking for shipping details. He checked tracking number which indicated item was delivered on Feb 2nd. Searched all around outside no item. Sent e-mail to UPS to file claim. Three days later UPS delivery guy shows up at my home with claim form for me to sign. He also tells me that he is the regular delivery guy for my area and that a temp was on that day who never completed their Company form listing exactly which door he placed the package. Told me that UPS would probably settle the claim but warned they would pay the SELLER.
To make a long story short UPS did indeed refund the full cost to the seller. I was the guy who paid for the item and the handling cost (in essence the UPS charge) winding up with nothing for all my trouble. Luckily I was dealing with an honest E-Bay seller. He contacted me and today sent the whole amount back.
My question is what if my seller wasn't honest and what if there was significant bucks at stake?
UPS's only explanation was Company policy due to their "contract" being with the seller who engaged them... "Screw racing the truck"

[RixRide]

I have had similar experiences with UPS. Unless you are dealing with an honest person, you could certainly be out your purchase price for an item and the shipping costs. I found the claim process to be long, as well. In two cases, UPS denied the claim based on poor packaging. Luckily for me the seller made it right. In one case, UPS actually packed the item I purchased, so the claim was processed, but the refund check went to the seller! He could have double-dipped and there would have been nothing I could do about it. He forwarded the refund, however. It's frustrating. There's gotta be a better way to handle claims!

[Formulabruce]

I have had that happen as a seller, and refunded a guy. he then found the package a year later as the neighbor kid hid the thing behind his bushes(next to the house), and the kid was visiting and common thing to do at his house LOL .

[SCOTT ESTERLE]

That is correct UPS is going to pay the shipper. You guy's crack me up. You ought to try filing a claim with the Post Office talk about a joke. You will never see your money from them. I think UPS does an excellent job considering how many packages they handle per day.

[Ed at PY]

Scott is right. UPS is by no means perfect but when it comes to claims they are a blessing compared to the postal service. It is so hard to get any money for any claims whether you insure the package or not.That is why here at PY if a customer wants an order mailed through the post office instead of UPS we basically tell them that if it gets lost or damaged you will just have to re-order because it is just too much a hassle.

[tempestdude]

I would use UPS or the Post Office before I ever use Greyhound Package Express again. At least UPS has some sort of tracking system. Feel free to read my thread on shipping by Greyhound.

[74TA]

I have actually had good luck with the postal system. I received two magnetos from two entirely differant coasts. I live in Lower Michigan, and ordered one from a fellow in California, and one from a fellow in Florida. Both mags were received damaged. A claim was filed on each and the Post office settled the claims both times. On another occasion, I sent a windshield for a three wheel Cushman truckster to a fellow in North Carolina and it arrived broken in half. It was very securely packaged with one inch stryofoam on each side and triple wrapped in cardboard. It still arrived broken. A claim was filed, and within 30 days they paid off. I have had claims with UPS take between 60-90 days. The last one took the longest to settle. The ebayer that I purchased the item from dropped the item off at a "professional" packing company to package and ship the item. In my opinion, it was poorly packaged, but because of the volume of shipping they do with UPS, the claim was finally settled.
I personally prefer to ship either US postal for small items or Fed EX. Fed Ex is hard to get an account set up with but it was worth it in my opinion. On just one item, they were $36.00 cheaper than UPS. That was just one box out of seven that I shipped that day. They all went to the same person, and in turn he was able to save a bunch on shipping!!

Again this is only my opinion and experience.
Regards Brian

[Jeff Hamlin]

Over 1000 items shipped via UPS and only ONE damaged!
I filed the claim and had them send the money to the buyer. No problem at all.

[Colin]

Nearly every package I have ever recieved via UPS has looked like its been through war. Luckily I havent had anything that was actually damaged, obviously due to everything being packaged well. I wont use them unless I dont have a choice.

[Old Goat Racer]

Bought an intake manifold off ebay, seller put it in a box, no insulation, barely taped in a well used cardboard box. I was home when ups delivered. Driver handed me the box & it rattled?? Opened the box in front of ups driver & showed him a broken ear on the manifold. UPS picked it up the next day, sent it back to sender & told him it was poor packaging. Which was true but also poor handling by ups. Who's at fault here??? Seller fully reimbursed me!

[Gary S.]

The very mention of UPS is enough to make my blood boil.
There is no business on this planet that I despise more.
I have great luck with everybody else-post office,Fedex,you name it.UPS is always guaranteed trouble.
Last year I found a bunch of connectors I needed,at an online obsolete parts supplier.Bought all they had.
Never laid eyes on them,as UPS managed to make them vanish.
I did get my money back eventually,but I am 100% certain that I'd have gotten those connectors if the seller had used ANY other shipper.
God I hate them...

[PONTIAC DUDE]

That is correct UPS is going to pay the shipper. You guy's crack me up. You ought to try filing a claim with the Post Office talk about a joke. You will never see your money from them. I think UPS does an excellent job considering how many packages they handle per day.


Ditto.


Won't use or receive Fed Ex. anymore.

They have a habit of changing the shipping labels or delivery forms to suit their needs. 3 times in a row is enough!!!!!!!
Now there's a FUBAR organization.

[PONTIAC DUDE]

When you pay the extra money for their Priority USPS service I hope you don't think it's gonna get there any quicker.

IT WON'T!!!!! and they don't tell you that when ya pay for it too.

Found out the hard way when a customer needed something in 3 days and it didn't get there till a week later. The customer refused the item and we lost the sale. Ya think the Post office cared or would cover the $250.00 lost sale? ???????????
They don't guarentee 3 DAY, even thou they bait ya with it!!!!!!

I like their rsponse. Most of the time...........................

[Ken -Ace- Brewer]

We STOPPED using UPS about 3 weeks ago!! I have had it with them! They are so destructive with packages!! We now have a Fed Ex station in our shop! Instead of UPS! Fed-Ex is less destructive on auto parts!! LOL!! The last starw was when I recieved my regular shippment of Dougs Headers!! One of the box's was COMPLETLEY ripped open!! And on the bottom the tubes were sticking out!! The UPS guy had the nerve to say that Dougs had sent it that way!! LOL!! I got VERY upset and said " You are trying to tell me that it left Dougs like this?" So forget them! And for me to ship a whole engine to Wissconsin was only $379!!! And the customer recieved it with NO PROBLEMS!!
So as of now we only ship Fed-EX!! Another advantage is Fed-Ex is cheaper on the customer!
PontiacDude what kind of problem did ya have with Fed-Ex??
Be Cool,
Ace

[Larry Navarro]

99.9% of parcels shipped by UPS are damaged because of POOR packaging from the shipper, PERIOD.

My wife has worked for UPS for nealy 20 yrs. and 3 different dept's.
She worked at the customer counter her first couple of yrs and witnessed first hand the shoddy packaging customers bring in. Bottom line, people are lazy and my wife refused many packages because of it.

As a shipper of goods myself, you can bet your bottom dollar that my packing was HIGHLY scrutinized before it left my garage.

Rule of thumb: If ANYTHING in the box rattles.....it NEEDS more packing!!

I've shipped over 400 packages with UPS and NEVER had a problem or a claim.

Ace....I'd bet that those headers were packed in a box with MINIMAL protection, hence a pipe protruding from the box.
I've seen how headers are boxed. They rattle all inside the package, so the shipping customer is at fault.

Instead of dissing UPS you might talk to your buddies at DOUGS.;)

[GTOWAGON]

When you pay the extra money for their Priority USPS service I hope you don't think it's gonna get there any quicker.

IT WON'T!!!!! and they don't tell you that when ya pay for it too.

Found out the hard way when a customer needed something in 3 days and it didn't get there till a week later. The customer refused the item and we lost the sale. Ya think the Post office cared or would cover the $250.00 lost sale? ???????????
They don't guarentee 3 DAY, even thou they bait ya with it!!!!!!

I like their rsponse. Most of the time...........................
I HAVE NEVER HAD A PROBLEM WITH USPS I REGULARY SHIP FROM NY TO CALI. AND 3 DAYS IS THE NORM PRIORITY. I HAVE HAD ITEMS TAKE LONGER THAN EXPECTED BUT NOTHING IS AS BAD AS UPS THEY HAVE TO BE THE SLOWEST SHIPPER AROUND UNLESS YOU PAY AN EXORBADANT AMMOUNT FOR NEXT DAY OR 3 DAY DELIEVERY. I HAVE A FRIEND AT UPS HE SAYS THEY HAVE FUN SEEING WHO CAN THROW THE PACKAGES THE FURTHEST DISTANCE FROM THE CARTS TO THE TRUCKS.

[Larry Navarro]

I HAVE A FRIEND AT UPS HE SAYS THEY HAVE FUN SEEING WHO CAN THROW THE PACKAGES THE FURTHEST DISTANCE FROM THE CARTS TO THE TRUCKS.
And you don't think that goes on anywhere else?

[GTOWAGON]

And you don't think that goes on anywhere else?
I AM SURE THIS IS THE SAME STORY WITH ALL SHIPPERS BUT THE ONLY DESTROYED PACKAGES I HAVE EVER GOTTTEN HAVE BEEN FROM UPS. I HAD A GUITAR THAT WAS SO BAD MY UPS DRIVER ACTUALLY MADE A POINT TO FIND ME INSTEAD OF JUST LEAVING IT IN THE GARAGE AS WE USALLY DO IT HAD A GASH ABOUT 2 FEET LONG THAT WENT THROUGH THE PACKAGING THE HARDSHELL GUITAR CASE AND GOT THE GUITAR AS WELL, THIS WAS NOT FROM POOR PACKAGING BUT FROM SOMETHING THAT HAPPENED AT UPS. THE OTHER RECENT PACKAGE PROBLEM WITH UPS WAS A BROKEN OPEN BOX CONTAINING SOME SUSPENSION PARTS, THIS WAS THE SENDERS FAULT AS HE JUST THREW THEM IN A BOX AND THEY WERE ABLE TO MOVE AROUND AND BROKE OUT. SO NOT ALL PROBLEMS WITH UPS ARE THEIR FAULT, MY BIGGEST COMPLAINT IS THE SLOW SHIPPING TIMES, BUT I DO LIKE THEIR TRACKING SYSTEM AS IT IS VERY ACCURATE.

[Brian '74]

USPS is hit and miss w/ their Priority. I think it depends on the time of year. I purchased something on Ebay that was 45 miles away and should have been a 1 day delivery, but took 2 weeks. But I also sent a package to Alaska from NJ and it was 2 days.

UPS I haven't had any issues w/, yet. I like getting billed by them instead of having to use a credit card like FedEx to open an account. Like Larry said, package well, just incase.

FedEx had more busted up boxes delvered to us than any.

[PONTIAC DUDE]

Didn't say that 3 day wasn't done. But ask them when you PAY EXTRA for that service what happens when it doesn't happen. Nothing. They don't Gaurentee 3 day even thou you are paying for it. Ask them.


Point #2: Have you ever ask USPS to find or locate a package being delivered and not on time as the customer wants to know where it is with USPS ???????

USPS has no way of knowing if and where your package is once it leaves you possesion or till it get's there............. if it gets there. Even with confirmation. Sorta the same operation as when you put your luggage under the counter getting ready to board your plane. Ya hope it's there when ya get there. LOL. Ask them.

[Brian '74]

Their confirmation is only to show delivery, not to track the package. I had it out w/ the postmaster about the package that wasn't delivered for 2 weeks. It was funny watching him try to hide behind one of the counter ladies!! LOL

[David Holmberg]

Back in 00 I bought a new set of E heads and needed the money there quick. I sent a Postal MO to KY via USPS 2nd day air priority mail. After the 5th day and the check wasn't there the seller got upset with me... The check finally arrived on the 7th day, and after he saw the postmark and the 2nd day air sticker he calmed down, but it left a bad taste.

I have in laws in KY and normal mail gets there in 4 days... :(

[Larry Navarro]

Like Larry said, package well, just incase.

Yeah Brian....didn't you receive an intake manifold from me via UPS?

[PONTIAC DUDE]

We STOPPED using UPS about 3 weeks ago!! I have had it with them! They are so destructive with packages!! We now have a Fed Ex station in our shop! Instead of UPS! Fed-Ex is less destructive on auto parts!! LOL!! The last starw was when I recieved my regular shippment of Dougs Headers!! One of the box's was COMPLETLEY ripped open!! And on the bottom the tubes were sticking out!! The UPS guy had the nerve to say that Dougs had sent it that way!! LOL!! I got VERY upset and said " You are trying to tell me that it left Dougs like this?" So forget them! And for me to ship a whole engine to Wissconsin was only $379!!! And the customer recieved it with NO PROBLEMS!!
So as of now we only ship Fed-EX!! Another advantage is Fed-Ex is cheaper on the customer!
PontiacDude what kind of problem did ya have with Fed-Ex??
Be Cool,
Ace

I had 3 cranks & 2 rod boxes shipped from Eagle and 4 show up at that time. We pay Check COD. Over $1400.00. The amount is listed on the one label. The other crank shows up the next day without a C.O.D. label, just the addresses of both parties to us. but saying one of 5 shipped. And they all show that they were picked up at the same time. So they won't leave it even thou it says 3rd of 5 packages from the same place. Ok i'll wait till they find out for the next day. They bring it back the next day with one of their tags on it for the full amount. I don't think so!!!!!
A FED EX tag. I'm not paying twice for the same stuff because they misplaced on item from the rest for the same day shipment. They wouldn't do a thing.Caled The lady from Fed ex right then, was very course and didn't even offer any recourse other then. #1: send it back and reship or #2: pay another $1400 and let Eagle pay me back weeks later when they get the checked and paperwork.
Finally The driver decided that we should have Eagle call the home office and take car of it. Resolved but not thru the lady in charge and another day wasted. We filed a complaint. Nothing was done or no reply as to action taken on their part.

One more and I'm done. Too many tolist

Order parts and sent Company Check C.O.D:
Says it right on the package. But their little computer wants us to do Certiifed check. Driver just shakes his head, but he has no recourse but to do what his little computer says. We don't have time to run to the bank and it wasn't shipped this way. This is constantly happening.

Just Sh*t that has happened to our company.
We have a UPS driver that will stop back to do pick ups, stop back if he misses a package buried in the back of his truck. Goes the extra mile.

[Brian '74]

Yeah Brian....didn't you receive an intake manifold from me via UPS?
Yep, and you got a scoop from us w/ UPS, right?

[Larry Navarro]

We have a UPS driver that will stop back to do pick ups, stop back if he misses a package buried in the back of his truck. Goes the extra mile.
Same here. However, not at a business but in the neighborhood!

[Larry Navarro]

Yep, and you got a scoop from us w/ UPS, right?

That's right!

[Oldgoat1965]

I am partial to UPS since I have worked there for the past 20 years. I take great pride in the job I do and will compare service with any other carrier including USPS, FedEx, and the Deutch Post, oops I mean DHL. We have damages just like these other carriers do and usually it is because of poor packaging. Either the item is packaged with insufficient packing material or the box has been around the globe 2 or 3 times. I have customers that pack items well and send out 100's of pkgs. per day with no damages and then I have other customers that send out a few poorly packed boxes and damages happen. As far as employees seeing how far a package can be thrown, I think that is BS. I deliver 145 stops on average a day and pick up another 35 and I don't think I have time to be jacking around like that. I do however take the time to scan each pickup pkg. for double labels that could cause a delay in the progress of the pkg. There are bad apples at UPS and one would be naive to think that they don't exist at FedEx and the others as well. UPS delivers millions of pkgs. each day and cannot hand carry each one from the pickup point to the consignee. Good luck with whomever you decide to use, but UPS is the best bar none.

[mrrat1]

Those trucks are packed to the ceiling with boxes, the bottom ones usually get crushed. Heavier items are tossed on top at times, if the truck is getting full. Dave K.

[Old Goat Racer]

I buy a lot of racing parts from Jegs & Summit Racing. Usually they're delivered in 2 days, 3 tops. Never had a damaged box, including headers. But only received 1 slick one time. How do you misplace 1 tire??

[Ken -Ace- Brewer]

99.9% of parcels shipped by UPS are damaged because of POOR packaging from the shipper, PERIOD.

My wife has worked for UPS for nealy 20 yrs. and 3 different dept's.
She worked at the customer counter her first couple of yrs and witnessed first hand the shoddy packaging customers bring in. Bottom line, people are lazy and my wife refused many packages because of it.

As a shipper of goods myself, you can bet your bottom dollar that my packing was HIGHLY scrutinized before it left my garage.

Rule of thumb: If ANYTHING in the box rattles.....it NEEDS more packing!!

I've shipped over 400 packages with UPS and NEVER had a problem or a claim.

Ace....I'd bet that those headers were packed in a box with MINIMAL protection, hence a pipe protruding from the box.
I've seen how headers are boxed. They rattle all inside the package, so the shipping customer is at fault.

Instead of dissing UPS you might talk to your buddies at DOUGS.;)

I blame UPS!! Dougs ALWAYS packs em right! I will continue to diss them Mr. N! Once again to many other problems to list!!! And forget about insurance with ups!! As Mr N. said they ALWAYS blame the shipper for bad packaging!!! They would blame you even if it was in a steel box!!LOL!! I ship OVER 400 things in less than 3 months!!LOL! You have to be kidding me!! LOL!

Be Cool,
Ace

[Ron]

My company ships and receives hundreds of thousands of dollars worth of electronic equipment via UPS every year with very very few problems. I believe they do a great job.

[Larry Navarro]

I blame UPS!! Dougs ALWAYS packs em right! I will continue to diss them Mr. N! Once again to many other problems to list!!! And forget about insurance with ups!! As Mr N. said they ALWAYS blame the shipper for bad packaging!!! They would blame you even if it was in a steel box!!LOL!! I ship OVER 400 things in less than 3 months!!LOL! You have to be kidding me!! LOL!

Be Cool,
Ace
Ha!!!....I believe I've struck a nerve. LOL!!

[TJH]

I suppose those who staunchly support UPS, and claim that tossing packages never happens, hasn't seen the numerous videotapes of exactly that, happening at the UPS air terminal.
I had a 1974 Firebird header panel/grille assembly shipped to me. When it arrived, the box was incredible. Easily double-thickness heavy-weight cardboard on ALL sides. I was planning to use it to ship a bumper to the rechromer- the box was THAT good.
But- just as I was opening it, I noticed a cicular hole, about 1 1/2 inches in diameter, punched through this multi-layer cardboard on one of the sides. Sure enough, inside, one of the grilles was smashed.
Now, at first UPS claimed it was "insufficient packaging". Well, I escalated the matter. The damage to the box would have required the force of a shotgun at point-blank range, and to penetrate over 1/2 inches of heavy-duty cardboard, there would literally be NO WAY to package, except for using 1/4 inch steel plate, that would have prevented this.
Well, I surmised that what UPS uses in their warehouses, is fork lift trucks with small round tines on the end. And, running one of these at full speed into the side of a box, would definitely do the damage that I saw.
After speaking to several people, going up the chain of command, I finally got an upper manager who confirmed that what I described as their handling equipment was exactly what was used. UPS paid the claim.
It just took forever, after much denial on their part.
No, I don't trust UPS (Universally Pathetic Service) for anything that I care about.

[Ken -Ace- Brewer]

Ha!!!....I believe I've struck a nerve. LOL!!

You are not smart enough to strike a nerve!! LOL!! Bwa, ha ,ha!!!
Be Cool,
Ace

[Bruce K]

My last couple of orders from Jeg's came FedEX, maybe they are getting fed up too.

[Larry Navarro]

You are not smart enough to strike a nerve!! LOL!! Bwa, ha ,ha!!!
Be Cool,
Ace

Heheheh,...smart enough to see that it did.:D

Live by your credo buddy...."BE COOL";)

[Pitch 400]

Gtowagon, are you taking anythingh for AD? What's up with the Cap Locks?

[455earlybird]

I filled a claim for $23 with UPS (intake gaskets) they put me on there list for no drop offs without a signiture. This after I have recieved thousands of dollars in parts. My driver however is great (even though he owns a Camaro). He even helps me wrench on occasion.

[SRR]

UPS is the most expensive and slow shipper out there. They also like to tag on extra charges without telling you. I have shipped close to 400 items from cylinder heads to carbs. My son works for UPS and my stepson works for FEDEX, hows that for a conflict of interest? :eek:

[poncho-mike]

I've shipped quite a few packages with UPS and had a couple get damaged. You can eventually collect, but they don't make it easy.

I had one experience in particular with UPS that really p***ed me off.

I had bought an SD455 intake, which weighs about 75 lbs and had it shipped UPS. I was home alaone sick the day it arrived. I was upstairs, and heard the doorbell ring. From an upstairs window, I could see the landing at the side entrance where the UPS guy was at the door. He had set the box on a rail around the landing.

The landing is made from treated wood, and one side is attached to the side of the house. As I was trying to lift the window to tell him I was coming down, I watched him push down on the side of the box, allowing it to freefall onto the wood landing. When it hit the landing, it sounded like a truck had hit my house.

I got the window open just a few seconds after I saw the package drop, and I yelled at him. He looked back briefly, but kept walking, got in his truck and left. That really torq'd me off, and I started cussing him as hard as I could. Luckily the package survived, but I called UPS and went several steps up the management chain. I don't know if it had any effect, but it made me feel better.

If Fed Ex would do home pickup, I'd never deal with UPS again.

Mike

[Ken -Ace- Brewer]

Fed-Ex will do home pick-up! After just signing up for a Fed-Ex station I know this!!! Geee!! I am not the only one who thinks these things!! LOL!!!
Be Cool,
Ace

[gpmodelj70]

UPS just screwed me out of $891....they lost my package...and don't think that if you declare the value of something and it gets lost that they will pay you what the value was...they can and will dispute the value!...with me UPS settled by mailing a $100 check to the shipper which was not me because I used the receiver's shipping account number...I am out the total $$$amount!!!!!!!!!!!!!!!!...I hope DHL puts them OUT OF BUSINESS...I know I am going to do everything I can to make sure that happens.

[gpmodelj70]

PS...it was packed VERY well and had a duplicate shipping label inside the box...they are crap!

[gpmodelj70]

DHL will do home pick up...I recently sent a fender with them, they picked it up at my house, they delivered it on time at a very reasonable cost with zero damage...Ok I'm through now...I feel better.

[GTOWAGON]

DHL will do home pick up...I recently sent a fender with them, they picked it up at my house, they delivered it on time at a very reasonable cost with zero damage...Ok I'm through now...I feel better.
i am trying to get som fenders shipped from az to ny what kind of fender did you ship and what did it cost you?

[gpmodelj70]

It was 71 GP fender...(UPS would not accept because of size...DHL said no problem)wrapped in many layers of bubble wrap...I believe the shipping cost was around $75 (that included the extra charge for Saturday pick up)...was sent from eastern NC to Nebraska.

[Old Goat Racer]

I got a refund check from a PYer today. He sent it "express mail" It took less than 24 hours.

[GTOWAGON]

It was 71 GP fender...(UPS would not accept because of size...DHL said no problem)wrapped in many layers of bubble wrap...I believe the shipping cost was around $75 (that included the extra charge for Saturday pick up)...was sent from eastern NC to Nebraska.
thanks for the info seems to be the way to go

[Parts Finders]

I have shipped for over 30 years with UPS. If the package is less than 4 lbs the post office is cheaper, bring a chair they move very slow. I handle all the claims for anything I buy or sell. If you recieve something you paid for and it is damaged , don't send it back. Tell UPS it has a salvage value, they will ask for a repair estimate and will give you a partial setelement. If you insure there is no reason they would not pay me for a lost package. If you don't know anyone just ask your driver they hate management, there not union, and they will give you a name without any problem. On a claim you need a recipt for what you paid for it, if you dont have one go to ebay and find 3 simular items that sold for the simular cost and include them with a letter signed stating the value. If they take the money for the insurance they are obligated to pay. Insuficient packing can be by passed by taking the package to the ups counter, if they accept it they own it. If that is not enough here is the deal of the day, call UPS corporate customer service at 404-828-600,I have called many times and I get action the same day. the next time some opperator gives you some lame excuse, just say well I didn't want to, but I guess I can call Atlanta customer service, I know they will help me,it will help. This number is not published, pass it around, good luck

[gpmodelj70]

The phone number is missing a digit....what is the full number?

[Parts Finders]

Sorry about that, (404)828-6000

[robert strohrigl]

YES I TO HAVE USED UPS FOR YEARS.
HERE LATELY THEY HAVE REALLY BEEN MESSING UOP LIKE REALLY BAD
RAN OVER A GUYS CORE SUPPORT THEN WOULD'NT HONOR THE CLAIM
UNBELIVEABLE

I'LL BE LOOKING FOR A NEW SHIPPER FED-EX OR SOMEONE



I have many 442 ,Cutlass and Gto parts so if you need anything else let me know?
Thanks for checking with me and God Bless, Bob..

MY TOYS

68 HURST/OLDS Demmer #196 OF 515

68/442 455/400/323's

68 Gto (auto w dualgate shifter)355's H-Top "PHS Documented"

68 GTO H-Top (4SPD )355's #'s phs documented matching (4 sale or trade)

68 gto (auto) "his and hers" 293's #'s matching 22k actual mile title highly optioned PHS Documented (For Sale or Trade)

66 NOVA POST 327 DH HEADS AUTO 411's

[gpmodelj70]

An update...I called the UPS Corporate Customer Service and told them my story of their incompetance...they said no way no how was I going to get any more than $100 payment on my $891 shipment...they said that since I dropped it off at a "UPS Store" that they were not responsible in any way and that any further inquiries should be directed at the "UPS Store". Obviously I will never use UPS again and I strongly urge you not to either...I would like to see them bankrupt and I will be spreading the bad word about them from now on.

[robert strohrigl]

THAT IS SOME CHIT!!
THEY WRAP IT BUT DONT BACK UP THERE OWN WRAPPING? UNBELIEVABLE


I have many 442 ,Cutlass and Gto parts so if you need anything else let me know?
Thanks for checking with me and God Bless, Bob..

MY TOYS

68 HURST/OLDS Demmer #196 OF 515

68/442 455/400/323's

68 Gto (auto w dualgate shifter)355's H-Top "PHS Documented"

68 GTO H-Top (4SPD )355's #'s phs documented matching (4 sale or trade)

68 gto (auto) "his and hers" 293's #'s matching 22k actual mile title highly optioned PHS Documented (For Sale or Trade)

66 NOVA POST 327 DH HEADS AUTO 411's

[Bob Crueger]

Another thought. If you send something UPS, or have something shipped to you, and don't require a signiture for release of the item, you'll have no recourse when it doesn't arrive. I had rotors, spindles, calipers shipped to me, UPS said they left in on my porch, of course I never got it. They may have been stolen off my porch? Doubtful. I know some ex UPS drivers, and I hear what they say they do to heavy packages..it isn't nice..Anyway, use the signiture.

[65raGTOp]

My experince with UPS:

eBay item (Hondaline fairing) was taken to UPS Store to be packaged and shipped. It arrived broken and the box had obvious crush damage as one corner was "wrinkled" 3/4 of the way down. I filed a claim that UPS denied.
They denied it saying the the packaging was insufficient, now remember that the UPS Store did the packing. I found out that UPS Store is NOT in any way related to UPS other than they (UPS) allow thier name to be used. I spent several hours over a 6-8mo period trying to get them to accept responsibility but to no avail. As I stated earlier, the box was obviously mishandled -- something too heavy put on top or something dropped on it.
Needless to say I will never use UPS and if at all possible I will not let a seller use them for anything they ship to me.

[post toastie]

I work for UPS for 15 years and started out unloading trucks and now driving the trucks. 65RAGTOp your package was picked up and brought to the local building and put on a conveyor belt with tons of other packages,then sorted to a destination trailor that night. depending where you are at (local usually sits in local hub or building overnight then gets resorted through the same conveyor system then into your drivers truck , across country usually will go on destination trailer to train depot on train ride to destination truck then picked up and trailered to local hub, then unloaded on to conveyor system and into your drivers truck. the air system goes from pickup to local hub to conveyor system to air trailor to air port to atlanta hub then sorted to it's destination airplane and then flown to destination airport,then picked up by truck and dropped off at your local building and sorted to your drivers truck) I work in an old building are conveyors have left turns. The conveyors have thousands of pounds on them. and can destroy just about anything when a jam hits these corners. I am confident that your package got tore up in this process. Dont accept that it was the ups stores fault, You Know when the driver picked up the package it wasn't damaged from the ups store. ups has alot of claims and they will try to stonewall people, especially people who dont have big acount with ups.

[gpmodelj70]

Not sure I've said this lately...UPS SUCKS!!!