PDA

View Full Version : DMH Performance


6567GTO
06-15-2006, 06:26 PM
I just thought I'd share my personal experience in dealing with Dave (owner) at DMH Performance. In short, I'm very pleased. Dave has always gone out of his way to make sure that any issue I had was settled.
I originally bought a set of his 3" cutouts for my 65 a few years ago and began to have problems with the first set. I made Dave aware of it and he said return them and I'll send you a newer updated version - no charge. His cutouts have a 4 year warranty. Well it wasn't long before my second set started having issues and I knew I had to again cal Dave. I felt bad but eventually (today) called him and told him what happened. "Send them back!", he said, I'll send you another set - no charge. I told him that I felt bad and somehow wondered whether I was to blame. He said - "I think what is happening is that my collector face on my Y Cutout pipe isn't truely flat and is causing a binding problem with the shaft in the cutout". He said he has a new type bearing that he wants me to try, and I said - sure thing. Dave told me that he has thousands of the units out there and that about 10 of his customers, me included, have nothing but problems due to the collector flange and studs being out of wack. I truly believe this to be the case and admire Dave for still honoring his warranty.

Anyhow, if you are looking for a set of electric exhaust cutouts, please try a set of DMH's. You won't be disappointed with the quality of worksmanship and the service that comes along with them.

http://www.dmhperformance.com/ecutout.htm

Thumbs Up! :D

Phil Upton

BDHABT
06-16-2006, 06:37 AM
Glad someone stills believes in customer service.

Teej
06-16-2006, 10:33 AM
I'll second that thumbs up for DMH. Dave was a great guy to talk to and swapped out a set of cut-outs when I found out the flanges on my x-pipe were 3" even though the pipes were 2.5. Great product too. I would absolutely recommend DMH Performance to anyone considering cut-outs.

Brandi Kay
06-16-2006, 12:48 PM
I am considering cut outs, actually not considering, but waiting till september to purchase.

Seeing is how DMH stands behind their product and give great customer service, i will be purchasing mine from them.

:)

GTO JOHN
06-18-2006, 12:29 AM
I am in the market for some electric cutouts and was trying to decide between DMH and buying them through Jegs. Another PY member gave me the DMH website a few months back. This post sealed the deal for me. DMH will be getting my order. Thanks 6567GTO

baron_
06-18-2006, 10:33 AM
yup - DMH is a great guy

he lives about 30 minutes away, i picked 'em up when i bought my last set

he happens to be a pontiac man, too!

he has a newer firebird, custom interior, paint...

Tom Vaught
06-18-2006, 11:50 AM
I personally have ordered several "Special" cut-outs from Dave at DMH and the workmanship was excellent as was the customer service. He is a small shop who will do everything possible to make the customer happy, (even several times).

He and his wife are great people.

Tom V.

ps If you talk to him, say I said hello. I was the one years ago trying to get the group discount for the PY members but most were building their cars then.

6567GTO
06-18-2006, 01:28 PM
Yup, I remember. Unfortunately, it only ended up being me and one or 2 others that followed through on the group purchase. And I'm glad I did. He is definately class A. I'll tell him you said hi.
Phil

RR67GTO
07-03-2006, 10:55 PM
Because of the information from everyone. I'll go have a look and see if I can get some now. Or, if I need to wait until one of the cars I own gets done first. :)

baron_
07-06-2006, 05:55 AM
i'm about to buy another set...if you wanted to try and get another package price

anyone else?

kidskid
08-23-2006, 09:26 AM
I posted on another thread here, but figured 2 posts is better than 1. Has the group buy been done yet? I am looking to purchase a pair of DMH's e-cutouts for a 2.5 exhaust system. I may have a couple other people that would want to get in on the group buy, but can't commit for them yet. Please let me know. Thanks.

Larry