Frank's Pontiac Parts

[67 Lamnas]

I bought a power window set-up for my car from Frank. The front window wiring harness (Driver's side) is COMPLETELY incorrect and appears to be from a full size car. Needless to say, I can't use it and called him to try to come up with a solution, whether it be an exchange for the correct harness or for a break on the price.

He wants me to try it first to see if it will work or not (it's about three feet too long aside from having incorrect connectors, etc)

I spent about 20 minutes on the phone with him trying to tell him that I'm not tearing my car apart to try to install these components.....just to find out that they won't work.

I'm starting to lose my patience with him on the phone with his 'holier-than thou' and 'you don't know anything' attitude.......when he mentions 'MY' attitude.....LOL


I disputed the transaction with my CC company.......no way I'm gonna pay for this if the guy can't try to make an effort to help me out......

Just venting and trying to warn others.........not seeking advice of what to do.....

[triathlonx13]

He has sold me a few things. Two out of three dealings where good. The last one about 3 years ago I got the "Pontiac God" talk... Some guys like that can have a little attitude?

.

[GTO JOHN]

What is Frank's Ponitac Parts contact info, address, ebay user name, etc so I can steer clear.

[CanAmT/AGTO]

Thanks for passing along this info. I was thinking of buying a core support from him, but Hey I don't need his know it all attitude not to mention his way of conducting business. I learned a long time ago, NO ONE KNOWS EVERYTHING! Especially those who think they do.

[67 Lamnas]

What is Frank's Ponitac Parts contact info, address, ebay user name, etc so I can steer clear.

http://frankspontiacparts.com/

[65lemans]

I've Bought from him a couple of times, Had no problems with him
Everything bought was as stated....I'm Happy...

[67 Lamnas]

I've Bought from him a couple of times, Had no problems with him
Everything bought was as stated....I'm Happy...

Congratulations......

I've bought from him before, too. It's more of a question of how the vendor handles a problem/situation when there is a mistake made......

Frank handled it BADLY.

[65lemans]

That may be the case, And I hope you get it resolved. But I was just stating my experiences with Frank.

[feb69judge]

He never had anything I needed, Unfortunately if your putting together a goat or 2 he does have many parts but zero customer service skills.

[Andre]

20 years of dealing with Frank. No problems on this end. You may have had a problem, but for dry southwestern parts, there is not too many choices.

[GTOGreg]

He's kind of Sybil...you might catch him on a good day, you might not. For that reason I would prefer to do business elsewhere if possible. His prices are fair to above market, which is fine. Can't fault him for being enterprising, it's just the way he interacts. I tried to negotiate a package deal to save on some shipping costs and he went absolutely ape-sh!t on me and hung the phone up in my face. Completely unnecessary, I understand what "no" means. Try Bob Vidan on the board first. Bob has delivered consistently when I needed something. he doesn't have everything neatly organized on a site like Frank, but he will take pics for you and you can rely on his description of the item. That's another thing with Frank, he takes pics from a distance, tells you it's "very good", you receive a POS and then he says "well, I didn't say it was "excellent" or "outstanding". Happened to me with some inner fenders. If you're going to do business with Frank you better understand his part quality scoring system.

[67 Lamnas]

He's kind of Sybil...you might catch him on a good day, you might not. For that reason I would prefer to do business elsewhere if possible. His prices are fair to above market, which is fine. Can't fault him for being enterprising, it's just the way he interacts. I tried to negotiate a package deal to save on some shipping costs and he went absolutely ape-sh!t on me and hung the phone up in my face. Completely unnecessary, I understand what "no" means. Try Bob Vidan on the board first. Bob has delivered consistently when I needed something. he doesn't have everything neatly organized on a site like Frank, but he will take pics for you and you can rely on his description of the item. That's another thing with Frank, he takes pics from a distance, tells you it's "very good", you receive a POS and then he says "well, I didn't say it was "excellent" or "outstanding". Happened to me with some inner fenders. If you're going to do business with Frank you better understand his part quality scoring system.

Well, there's just too many good other Pontiac people to deal with besides Frank. I'd much rather give my business to someone that I don't have to figure out if they have taken their meds or not.......

The guy that runs the Goat Farm, Mike Wasson, Bob Vidan, etc will get my business from now on.

If some of you others want to do business with Frank, Gary's GTO Goodies, Bruce Fulper, and support all the other douchebags in the business, go right ahead........

I just can't imagine I'd stay in business very long if I treated my patients/clients that way........

[SWEETJUDGE]

ive delt with frank & have had no issuses...... he is shrewd, BUT i think its cause he deals with idiots 80% of the time & it just rubbs off....
ive learned with him the price is the price is you even try to haggle he will shut you off.......
He should be willing to work with you.... if the wiring is 3 feet 2 long cut it no? if all connections are correct.... i understand this isnt what you intended & even i dont like chopping things up but sometimes ya have to deal with what you get... HIS CUSTOMER SERVICE IS A WHOLE NOTHER ISSUE... but i think its all the tire kickers & negotiators he deals with constantly...

[Qball]

Great, where was this thread when I ordered from him yesterday morning! I didn't detect a gushing personality out of him. He was very cut and dry with what he had to say and was no nonsense. Not much of a sense of humor. I just hope the parts are in good shape. :rolleyes:

[Andre]

I have been on the other side of the parts selling business, as have other guys on this board. Fortunately I did not have to rely on selling parts to pay my bills. 99% of the time things went smooth, but I can bet that if I were in it as a full time business, I would not want to spend much time talking to tire kickers.
These items are a commodity, but not so limited that you can't buy them anywhere in the country. The situation is that if you buy something from the southwest, or even northwest, it is generally in much better condition than something from the rust belt.

[Ben M.]

The few times I've dealt with Frank, he's been extremely curt and downright mean at other times. Don't even mention being remotely close to him physically and potentially picking up the parts in person to save everyone a hassle, he will hang up the phone and not do business with you.

[Rawbin]

Ahhhh............ Frank.

Frank has a nice website with clear pictures and seems very well organized and fairly knowledgeable about Pontiacs and all of their bits and pieces, but the few times I have dealt with him his personality left A LOT to be desired.

I try and buy the parts that I need elsewhere just because of his rather unpleasant phone manner. This hobby is supposed to be fun and enjoyable, and more often than not, dealing with Frank is neither.

I might want to suck it up if his prices were a bargain, but as others have already mentioned they are only fair to high, not really worth the aggravation of hoping you catch him in a good mood.

If he is that caustic with me as I buy the parts from him without even trying to haggle over the price he is asking, I can only imagine what he is like when there is a problem, his "ego" might easliy get in the way.

My .02

[SRR]

I've sold him some parts a few years back and he nit picks the heck out of everything. I finally got tired of it and said I'll take all this #$%^& home if you don't want it. He ended up buying all of it for pretty cheap even then. The best part was a customer came in looking for a disc brake set up and he said he didn't have any at the moment so just because I was on his property I asked his permission to tell the guy I had what he was looking for. He replied he didn't give a chit, he gets lots of sales and sets in all the time. The guy had driven a long way and was happy to buy what I had. He really should try to be more customer friendly, this economy will soon demand it.

[kenneth77]

no problems with frank here. good communication and service.
try to buy something from garys gto goodies!!!!!

[67 Lamnas]

he just hung up the phone on me,(2nd time) after telling me how he sent me correct parts for my '67 lemans vert (see photos)

He must be pissed cuz the CC company took the money from his bank account due to the dispute I filed.

The pic below shows a CORRECT new driver's side PW harness for a '66-'67 (bottom, shorter harness) and the top harness is the one he sent me, obviously from a full size car....it's not EVEN CLOSE!!

Then, since discovering this, I've also learned that the rear regulators are actually for a 64-65 model.....not a '66-67 like it's supposed to be!!

I'm sure some of you will chime in how you've never had a problem with Frank, and dealt with him for 20 years......blah, blah, blah.......well, guess what?

I've dealt with him for awhile, too, and also never had a problem......until now!!

[Pontiac_Defender]

wow! not even in the same ballpark!

good luck!

[69FIREBIRDMAN]

I have never had a problem with frank.he has always been pleasent to me.

[cruzn68]

You should ship the parts back with delivery confirmation if the cc company has already done a chargeback. If you can show they were returned, the chargeback should stick.

[72LemansFreak]

Good luck talking care of that. Hopefully the chargeback does stick. I've only dealt with him once, and it came out ok, but I actually had to argue with him as to why I needed the part. I needed a single door hanle crank, since the shaft had worn the metal around it. "Those NEVER wear out." What kind of freakin' business model is that?

Never bought from him since.

67 Lamnas, did you check to see if PY has them? I know it would be more expensive, but it could save some headache.

If PY doesn't have them, wiringharness.com does.

Good luck.

[Matador-IV]

Sorry to hear about your deal going bad.

I've only dealt with Franks one time, several years ago. Bid and won an Ebay auction of his, called to confirm shipping and such, he seemed pleasant. He felt the part wasn't worth what I bid so he sent me 2 of them.

Can't say many others would have done the same.

.

[Donovan]

He's consistant.

I had a good first deal with him and the second was terrible. That was at least 8 years ago. I can find what I need through members and other channels first. Not enough time in this life to put up with split personality.

I had tried to get him to sell me 4 items on one call and he hung up on me. I wasn't even haggling. haha. Oh well.

I'm sure he deals with a lot of bullsheit. But ugh, that's what happens in customer service industry. Why take it out on a potential customer?

If you need something bad go ahead and deal with him, just hope you catch him in a good mood, then he is pretty cool.

[TinjunTribe]

Frank is a TRIP. On the good side, he packaged items well and ships immediately. If you come across as questioning his description of pictured items you will get the "can't you read, it says excellent, look at the picture, I have a picture of it, that's it, I don't know what else to tell you, I have x$ in magging it....it's good" attitude:jumping:.

I bought a set of cyl heads and he shipped to SD for porting, they came out nice. One of the AC bracket pads had been formed/welded (fixed) and tapped......this was not disclosed. It was done very well, and not noticeable as a fix after painted (so I am still very happy). Heads were described as "excellent." At least they hadn't had any porting or prior valve jobs......or rusted off casting #s on siamesed exh. ports.........

He told me he is constantly packaging and shipping and to stop and open up items that he has pre-packaged is a pain (which is why he posts the pictures). He did stop a transaction for a 10 bolt rear as he inspected it and found a problem with the unit.....

It's a mixed bag.....I still buy from again.

[70rag428]

ive delt with frank & have had no issuses...... he is shrewd, BUT i think its cause he deals with idiots 80% of the time & it just rubbs off....
ive learned with him the price is the price is you even try to haggle he will shut you off.......
He should be willing to work with you.... if the wiring is 3 feet 2 long cut it no? if all connections are correct.... i understand this isnt what you intended & even i dont like chopping things up but sometimes ya have to deal with what you get... HIS CUSTOMER SERVICE IS A WHOLE NOTHER ISSUE... but i think its all the tire kickers & negotiators he deals with constantly...

Sometimes ya have to deal with what you get?...I don't think so! If the guy misrepresented his part,he should make things right. Who the heck wants to chop up and splice in a harness that wasn't meant for your car in the first place? My guess is Lemnas could have done that with the existing harness he had....I really can't understand anyone suggesting it's alright to do business like that. It sounds like the guy sells a lot of Pontiac parts at or above market price, so if he does make a mistake and misrepresent something he sold, it just amkes good business sence to make things right...not to mention, it's the right thing to do! Based on what I've heard here, I'll never do business with the jerk!

[BOB VIDAN]

I remember Frank and his wife standing in line for a barbeque behind me and mine at the POCI convention in Irvine, when he was just starting his business. He had a chip on his shoulder then cause the line was moving to slow and he seemed too important. Guess not much has changed over the years.

[*67firebird*]

i dealt with him once. sold him my heads....he was ok and most people like to be condescending to me, but he was ok. JMO
Oz

[fastgto]

ive delt with frank & have had no issuses...... he is shrewd, BUT i think its cause he deals with idiots 80% of the time & it just rubbs off....
ive learned with him the price is the price is you even try to haggle he will shut you off.......
He should be willing to work with you.... if the wiring is 3 feet 2 long cut it no? if all connections are correct.... i understand this isnt what you intended & even i dont like chopping things up but sometimes ya have to deal with what you get... HIS CUSTOMER SERVICE IS A WHOLE NOTHER ISSUE... but i think its all the tire kickers & negotiators he deals with constantly...


Sometimes you have to deal with what you get. WHAT..... NOPE your wrong,wrong,
wrong. How can you even say that. HUH, just because he deals with idiots, means he should be an idiot. Again how can you say that. Oh I got it, your actually Sandman Joe in disquise. I`m laughing so don`t take it to heart. To each there own I guess. I perfer NOT to screw people over.

[70rag428]

Sometimes you have to deal with what you get. WHAT..... NOPE your wrong,wrong,
wrong. How can you even say that. HUH, just because he deals with idiots, means he should be an idiot. Again how can you say that. Oh I got it, your actually Sandman Joe in disquise. I`m laughing so don`t take it to heart. To each there own I guess. I perfer NOT to screw people over.

I agree. SWEETJUDGE is way off on this. To suggest that 67 LAMNAS should cut and splice the harness that Frank sold to him....and be happy with that, because that's the way it goes sometimes, is just not right.

[1970gpsj4speed]

NO WAY I think he should box it up send it back documented to show good faith and find the right part ,it will come along!

[poison heart]

Now I want to order something from him just to see what he's really like!

[fastgto]

Spend around $500.00 and send cash.............. { LOL }

[einstein]

I remember Frank and his wife standing in line for a barbeque behind me and mine at the POCI convention in Irvine, when he was just starting his business. He had a chip on his shoulder then cause the line was moving to slow and he seemed too important. Guess not much has changed over the years.I was at Irvine as well. I don't know how long he'd been in business by then, but his name was familiar from some ads he was running. I'm friendly and chatty at Pontiac events, but any time I've ever seen him advertise something I've needed, it was easy to say to myself "it's just not worth dealing with that guy".

[Uncle Judge]

I have dealt with him a few times over the past 10 years or so. Sometimes he is okay and the next time you call him he is the biggest insulting jag on the planet! The last dealing with me also involved a power window harness. I never haggled or questioned him on pricing at all on ANYTHING over the past 16 years or so. Most items in the past were nice. He stung me hard on this last one. He has to be Bi-polar! NEVER again for me. I give most folks a couple of chances and the benefit of the doubt. He wore me out on this last one and I even cut him some slack due to a move that he had to make. There are far too many OTHER guys out there that will treat you like a human being rather than a rogue! Ed at the Goat Farm or Bob Vidan are good examples. Good guys!

[Ram Air IV Jack]

I have dealt with him a few times over the past 10 years or so. Sometimes he is okay and the next time you call him he is the biggest insulting jag on the planet! The last dealing with me also involved a power window harness. I never haggled or questioned him on pricing at all on ANYTHING over the past 16 years or so. Most items in the past were nice. He stung me hard on this last one. He has to be Bi-polar! NEVER again for me. I give most folks a couple of chances and the benefit of the doubt. He wore me out on this last one and I even cut him some slack due to a move that he had to make. There are far too many OTHER guys out there that will treat you like a human being rather than a rogue! Ed at the Goat Farm or Bob Vidan are good examples. Good guys!

Hey Uncle,

I was looking for a 4 wire spark plug bracket for my car recently. I emailed Frank and he told me he had many of these and set a price. I then read many bad things about Frank and got scared off. I even met Frank once at the Pomona Car Show in California one year. He seemed ok but there has been too many negatives written about him on this forum for me to take a chance. I called Ed at Bethels Goat Farm and he sold me a pair of these brackets for the same cost as Frank wanted for just one. Ed is tops and I would highly recommend him. :)

[jww]

Thanks.........I've looked at his site a few times on the 'puter and considered ordering, but with this input I won't.

Whatever happened to "the customer's always right" ?? Guys like this only hurt themselves !!
I agree,,,,,,,,,,too many good guys out there to put up with this sort of thing.

thanks again, Jerry

[GregP]

I was going to place an order today but after reading the posts I'm not going to take a chance with him. Even if it takes a little longer to find what I need.

[67cruiser]

Franks has hung up me twice, won,t happen again, i wanted a decant trunk lid, he says 700.00$ Are you kidding im thinking??? I started saying i fill its a little pricey, click , hangs up!! Stay away from him, Eat your parts, Franks, I found a trunk lid for 75.00$ one very small rust spot, your loss is my gain.

[70rag428]

I've seen Frank in action at the Pomona Swap Meet. I didn't like his arrogant attitude with customers, so I chose to move on. I'll never buy Pontiac parts from a guy like that. Lets face it, Frank wants to sell parts to people who think he's shrewd, people who wouldn't have the nerve of haggling on prices, people who realize his bad attitude is due to dealing with idiots 80% of the time and it just rubs off, and people who are willing to just deal with parts that are misrepresented....It's amazing to me guys like that stay in business!

[rlfonad]

Over the past year, I delt with Frank twice. Both times involved small parts, but other than being pricy, I have no complaints.

After seeing all the negative posts, I was reluctant to deal with him.

I just received a dash segment from him that I was trying to locate for about 6 weeks.

He had the part and sent it out as promised.

I did learn not to question the price from earlier posts.

I quess "if you want to dance, you have to pay the piper".

:drum::old:

[67 Lamnas]

I should let everyone know that Frank eventually made it right. He refunded an agreed upon amount after I disputed the transaction. Almost had to take it arbitration, but a 3rd party, Bill Merrick (great guy if you don't already know him) stepped in and sort of 'mediated'.

I never had a problem with the price of what he charges for parts....... My issue was how he handled a problem that clearly was not mine. Frank's arrogant and "holier than thou" attitude through the whole ordeal made it so that I won't ever deal with nor recommend him again.

The real test of customer service is how a situation is handled if/when there's a problem. It's kind of like car insurance....you never know how good/bad it is until you have a claim.

Frank needs help in the people skills department.

BTW, the argument that he deals with idiots all day long, therefore his attitude 'is what it is' is bull****. I deal with a percentage all day long in my job too (OM of a busy dental office) and if I developed an arrogant attitude because of my clientele (sp?) we would eventually no longer have a patient base that supported us.

[70rag428]

I agree with the above post from 67 Lamnas. Even though Frank eventually made the transaction right...It almost took arbitration and a third party before he would correct the problem.
It still sounds to me that the average guy who buys a part that is misrepresented by Frank is going to get a healthy dose of his arrogant attitude when that guy asks for Frank to make it right.
Also, rlfonad wrote, "I did learn not to question the price from earlier posts"....Why is questioning or haggling prices such a sin? Frank sells used car parts, and sometimes sells them at swap meets. Haggling is part of the game. If he's firm on his prices, that's all he has to say, without being an arrogant, rude, A$$!

[north]

I buy from him pretty regularly:

The good:
Always seems to have what I need,
great website, nice clear photos
Choice parts, that nice clean SW desert stuff
everything I have bought was reasonably priced
everything shipped fast and very well packaged

The not so good:
he has his days, its best not to speak to him then

I have to give a good example, restoring a 69 bonneville, nice rust free car but sitting for 30 years so inside of gas tank was corroded and inch deep in gunk, sender junk. No one repops these tanks and senders are tough as hell to find. He had a 69 Bonne tank and sender for $250, had it two days later and it was mint, inside looked NOs and outside looks exactly like the one that came off my car; nice desert patina.

He saved my skin after a 6 month search, I know we should demand friendly service but damn he always has the goods.

Just my 2 cents

[mviker]

I found a part I was looking for on his site last year and emailed him about it. He said give him a call if interested. I called, the first thing out of his mouth was "I'm busy, what do you want?" As I began to tell him, he hung up on me. Didn't get in two words. I emailed him back and told him to eff himself.
Hope he chokes on all his parts.

[poison heart]

There is no need for that. That's ridiculous. There are other people and other places to buy parts from.

[Forrest]

I found a part I was looking for on his site last year and emailed him about it. He said give him a call if interested. I called, the first thing out of his mouth was "I'm busy, what do you want?" As I began to tell him, he hung up on me. Didn't get in two words. I emailed him back and told him to eff himself.
Hope he chokes on all his parts.

wow that's just down right RUDE, amazing he's able to keep the business going

[bonneville Joe]

I've tried to be the total opposite. I make my living working on the cars and sell parts to suppliment the income. If someone calls me looking for stuff I try to go out of my way to get what they want and make clearly sure it is what they are looking for and its described accurately. I'm trying to get a good reputation, not the picture that is being painted of this guy. For example, I had a guy drive an hour and a half yesterday to come look at some '77-'81 T/A shaker hoods I had. 2 I didn't care to sell but one I was wanting to keep and use on my car. He really wanted the one I wanted to keep so I let him have it. He left happy and he has some parts I can use on one of my cars. I don't know what people don't understand you have to build relationships with people. That is what keeps them coming back and they help you out. Half of my customers have become friends of mine and they call me all the time with good stuff they have found. Being an a$$hole gets you nothing but ulcers and a bad rep.

[gtopont]

Is this the same one in Texas ? because that Frank was great every time I dealt with him....

[GTOGreg]

Is this the same one in Texas ? because that Frank was great every time I dealt with him....

I don't live in Texas, but I can tell you that if you had a great experience it definitely was not Frank of "Frankspontiacparts.com" infamy.

[Too Many Projects]

Is there another "Frank" that sells parts too ?? I just got a nice email reply about a tail panel from Frank DeLarzelere. Which Frank is that ??

[Pontiacmuscle]

Is there another "Frank" that sells parts too ?? I just got a nice email reply about a tail panel from Frank DeLarzelere. Which Frank is that ??

Doesnt he own Garys GTO Goodies?

[Pontiacmuscle]

Frank owns Billions and Trillions Inc aka 'Bikerfox'...LOL

[TinjunTribe]

I once sent an email to Frank @ Billions & Trillions regarding a "NOS" 69 endura bumper. It was black in the picture, looked like a new reproduction unit (the ones that need a bunch of work...as much as fixing up an old one...).

I asked if it was NOS original........or NOS reproduction that has been sitting around.....no reply....no reply couple times....

[BOB VIDAN]

The 2 Frank's and Gary must have went to the same school of customer service and never attended class.

[stevep]

Doesnt he own Garys GTO Goodies?

No, that's Gary Renn.

[klunker]

I've dealt with Frank years ago, bought items over the phone with him. He would talk to me while he was walking around his place looking at the parts, Describtion as to quality was always good. Packaging was always good, delv. quick. I did notice a bit of attitude so I know when not to push things, I always paid what he asked.

When visiting my brother in San Diego I went to Franks to pick up a fender and some other large parts instead of shipping them back. I call before I stop in, he says do you know where I am, I says yup,. After all I have his address, I can find it. So I find the place, Go to the house and knock and no answer. He's expecting us, so I start looking around the side, in the garage. He has his parts on a hill above his house, must of heard us come up. He comes down to the house, he was not in a good mood, bitches about bothering his wife. Says "I thought you knew where to come". Was a mis-understanding. I apologized and he took us up to look at the parts. was OK after that, chatted some, enjoyed it. I bought some parts for a wagon, not highly desirable stuff I'll bet. I mean after all how many passerenger side front doors does he have a call for from a '65 Tempest 4 door?. So the price was very good and the door was Excellent.
I guess if I needed something I'd try him again, but I know that I have to walk carefully like I'm on eggshells with him.

[SWEETJUDGE]

ive used franks pontiac parts quite a few times, & ive also reffered many people to him....
Ive heard good & bad but ive never had a problem. He had the parts i needed, i DO NOT try to negotiate or badger the quality of parts or service. I just think he gets bombarded with calls, tire kickers & negotiators........ The people who try to negotiate with him or challenge him are the ones left with bad tastes in there mouths and no parts......

[SWEETJUDGE]

ive also been to the billions & trillions place & never connected them as the same owners.

i felt billions & trillions was the pricing stretagey as NOTHING was affordable there
69 NOS remote mirror for 750 i think..... smoking some good stuff there

[Bull]

This is the one downside to the classic car hobby i.e. parts sources. The parts that are not reproduced are in short supply and you might feel obliged to deal with an asshat to get something.

No way for me. Thankfully, my GTO does not need to be restored, but if I was working on it, I would absolutely just go without a part rather than worry about walking around on eggshells or dealing with some little Napoleon. Guys like that can suck it.

[poison heart]

I agree will Bull.

[foxwolf321]

Let me get this straight, he sells used parts and refuses to negotiate? isn't that half the fun of buying used objects?

[Greg Reid]

I've dealt with the Frank at Billions and Trillions and I could swear going from the description in this thread, the two Franks must be twins separated at birth.

[md1twal3]

ive used franks pontiac parts quite a few times, & ive also reffered many people to him....
Ive heard good & bad but ive never had a problem. He had the parts i needed, i DO NOT try to negotiate or badger the quality of parts or service. I just think he gets bombarded with calls, tire kickers & negotiators........ The people who try to negotiate with him or challenge him are the ones left with bad tastes in there mouths and no parts......

I was one of SWEET's referals and while Frank is straight forward, I got the WS block I needed at a very reasonable price. I wanted the crank and rods that were removed from the block and hinted on a lower price. His reply was "don't even ask". So, I didn't and moved on.

Block was shipped promptly, packaged nicely and was exactly what he stated it to be.

[marksrods]

I emailed him about a 71 pass. endura fender. He emailed me back saying you can't afford it. This jack ass didn't even know me. lol. He wanted $2800. for it. I had no problem with that, but I won't buy from this idiot. I will drive around the whole SouthWest looking, or sad to say hack a couple up to make what I need before dealing with him. Some people are to arogent to mess with.

[poison heart]

That would piss me off! There are too many good Pontiac people out there to buy from guys like this.

[eaglesan13]

He wanted $2800 for a passenger side fender for a 71 formula?


I emailed him about a 71 pass. endura fender. He emailed me back saying you can't afford it. This jack ass didn't even know me. lol. He wanted $2800. for it. I had no problem with that, but I won't buy from this idiot. I will drive around the whole SouthWest looking, or sad to say hack a couple up to make what I need before dealing with him. Some people are to arogent to mess with.

[marksrods]

No, it was for a 71 GTO Judge, endura fender. He had a real one. They are rare.

[poison heart]

What's different than a normal GTO fender?

[marksrods]

The endura fender for the 71 does not have a vent, but the main thing is that it rap's around the bumper. like a u shape laying on its side. A regular fender comes down around the bumper and goes straight down like a L shape laying down. I have seen some for $200 in bad shape and up to $600 to $700 for a good one but lost out because I was at work when the bidding ended a few years ago and could not make another bid. I am restoring my car and a tornado went threw and the front was off. that fender is no longer fixable. Hope to find one. Hope someone helps. I could have got a bad one. but it needed a lot of welding and work. I figure I can wait. Someday, I hope.

[poison heart]

Oh I see, Thanks for clearing that up. Would you have paid $2,800 for that fender?

[68gtoMN]

My ebay rating is 100% in 4 years of buying/selling. I always deliver what the customer expects and often go the extra mile. If a part does not work, or has issues when it arrives, I provide another at no cost (if available), offer a discount or take the part back while providing a refund and apologize for the inconvenience. My father taught me a great deal about how to deal with people. If I borrow something, it is always returned as promised, on time and in equal or better condition than when borrowed (e.g. fill with gas if borrowing a lawn mower, etc).

The Golden Rule exists because it is true. Treat others as you would wish to be treated and nearly everything works out well. Gary's GTO goodies is one with whom I have had dealings. A part I purchased was not as described but that was "too bad" because he claimed it was as described. In addition, I have provided him with information about ebay auctions that contained incorrect data. His response was to challenge me and tell me that I was the idiot. Never will I recommend anyone who can't offer common decency to a customer or potential customer.

These guys are in business for one reason only - to make money. No problem with that. If, however, they tell me X and delivery Y, I'm going to ask questions and demand an acceptable resolution. Life is too short to let small people under your skin. There are plenty of Frank's and Gary's around who don't advertise. You just need to find them!

I love the friends I have made in this hobby because of who they are. The cars are a "vehicle" (no pun intended) that bring good people together. My friends routinely drive 3-400 miles to help a buddy on a weekend if he needs assistance. No questions. It's a bit of a brotherhood. It really does not cost much to give of yourself, your time or talents. What you get in return, however, one can't put a price tag on.

Carry on.

[marksrods]

Oh I see, Thanks for clearing that up. Would you have paid $2,800 for that fender?

At the time yes without a doubt, he said it was blasted and there was no rust in the inside brace, but everyone tells me to wait and if I give it time I can find a good one for around $600 to $700, there was a left (driver side) on ebay last summer but I didn't need that one. It went for around alittle more then $600. I need the passenger side and I have seen brace's on eBay. I am new to the GTO world as well, I always loved them but learning more and more each day. I have 4 Hot Rods and my own engine machine shop. I never take advantage of anyone and try to help others. I had a lady looking out in NY auto yard. She asked what I would pay and I was honest about what I had heard they were worth. But the one they had, after climbing over cars and looking at it was rusted out. Use my name at the top at yahoo and that is my email. If needed. Thanks.

[Ccass]

This topic was started because of a member's dissatisfaction with a transaction with this particular business. That transaction has been resolved. There's enough positive posts in this topic to safely say this business is legitimate and has provided a level of service that has helped put classic Pontiacs back on the road. Getting mad at a vendor for asking to much or not negotiating or because he isn't always friendly is inappropriate imo. If a vendor asks a million dollars for something and it's out of your price range, :) then move on to someone else. If he doesn't want to negotiate, move on. There is no reason to be offended or angry.