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-   -   Best way to cancel BO item (https://forums.maxperformanceinc.com/forums/showthread.php?t=854028)

dataway 10-19-2021 02:18 AM

Best way to cancel BO item
 
I've got an item on back order and since I have no idea when it will come in I need to cancel it.

Part # F239P

It appears to be available from other vendors, and unfortunately I'm on kind of a time limit and need to get this done.

What's the best way to cancel this? Can I email?

Stuart 10-19-2021 08:46 AM

I prefer calling people, but here's the Ames contact information:

Customer Service
Email: CUSTOMER.SERVICE@amesperf.com
Phone: (800) 421-AMES (2637)
Fax: (603) 363-7007
Hours of Operation:
Monday - Wednesday 8AM - 9PM*
*Limited staff from 6PM - 9PM
Thursday, Friday 8AM - 6PM
Saturday 9AM - 3PM

dataway 10-19-2021 11:29 AM

I'll shoot them an email and see what happens.
Thanks

hakansan 10-19-2021 04:42 PM

Quote:

Originally Posted by Stuart (Post 6288165)
I prefer calling people, but here's the Ames contact information:

Customer Service
Email: CUSTOMER.SERVICE@amesperf.com
Phone: (800) 421-AMES (2637)
Fax: (603) 363-7007
Hours of Operation:
Monday - Wednesday 8AM - 9PM*
*Limited staff from 6PM - 9PM
Thursday, Friday 8AM - 6PM
Saturday 9AM - 3PM

Me too! Best way is to call.

dataway 10-20-2021 01:08 AM

They took care of it with an email no problem. New days, new ways.

AMES-TECH 10-20-2021 08:24 AM

Quote:

Originally Posted by dataway (Post 6288143)
I've got an item on back order and since I have no idea when it will come in I need to cancel it.

Part # F239P

It appears to be available from other vendors, and unfortunately I'm on kind of a time limit and need to get this done.

What's the best way to cancel this? Can I email?

Glad we could take care of this for you! Emailing or calling us will always be equally as effective. Thanks


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