PY Online Forums - Bringing the Pontiac Hobby Together

PY Online Forums - Bringing the Pontiac Hobby Together (https://forums.maxperformanceinc.com/forums/index.php)
-   Ames Customer Satisfaction Forum (https://forums.maxperformanceinc.com/forums/forumdisplay.php?f=489)
-   -   Ames has the best customer service on the planet. (https://forums.maxperformanceinc.com/forums/showthread.php?t=854396)

Little Bob 11-03-2021 03:52 PM

Ames has the best customer service on the planet.
 
I just want to throw a shout out to Ron H. He was so patient with me and my bank. Ron noticed that I had my part number wrong and sent me an email asking if I wanted to change it. Most companies would have just sent the parts and not asked any questions. When it came time to run my bank account, he ran into trouble with my bank. It turns out the bank was having computer system issues that were causing kick backs. He kept me totally informed of the situation at all times until I could get my wife to go and talk to the bank. Not to mention he super friendly the whole time.

Thanks again Ron!
I will always buy my parts from Ames.

AMES-TECH 11-04-2021 10:01 AM

Quote:

Originally Posted by Little Bob (Post 6292292)
I just want to throw a shout out to Ron H. He was so patient with me and my bank. Ron noticed that I had my part number wrong and sent me an email asking if I wanted to change it. Most companies would have just sent the parts and not asked any questions. When it came time to run my bank account, he ran into trouble with my bank. It turns out the bank was having computer system issues that were causing kick backs. He kept me totally informed of the situation at all times until I could get my wife to go and talk to the bank. Not to mention he super friendly the whole time.

Thanks again Ron!
I will always buy my parts from Ames.

Hi Rob, I'm glad Ron could meet your expectations and then some! We pride ourselves in having a knowledgeable and diligent staff. It seems Ron is doing just that! Thank you for your continued business and we look forward to hearing from you again soon!

Kyler @ Ames


All times are GMT -4. The time now is 05:44 AM.