As I said...
every company has growing pains, and RS is no exception. When I started dealing with them, it was Dave...that's it! Then he hired a helper, who has since started another business of his own. Dave now has several younger folks employed, and, yes, they are learning and not yet quite as knowledgeable. If you must have your parts with NO possibility of errors, maybe you could pray, as I know of no other infallable sources. As far as helping out, I have experienced what it seems most others have. Be civil about it and they do there best to satisfy. This has been my experience, anyway. Good luck. Ron
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"The great obstacle to discovery is not ignorance...but the illusion of knowledge." Daniel J. Boorstein
"Gas is STILL your cheapest thrill!"
Your opinion of me is none of my business.
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