I have been selling mostly vintage toy items on eBay since early '98 and have a 100% rating with 2615 transactions, probably bought about 20-30 things so it is all from buyers. Know what your selling and describe the condition with brutal honesty and good pics. I had been collecting old toys and slot cars for years before eBay. I always leave positive feedback for the buyer first, way more likely to work things out if you were good to them. Put a nice hand signed letter in the package thanking them for their purchase and explain if there are any problems at all to contact you. Pack the stuff nicely too, like you would want it packed. I only take returns if I made an error in the description, only have had a few returns. I also use priority mail with tracking almost 100%. Never had a problem with the USPS, broken and missing with the other guys, plus I get free boxes and shipping labels delivered to my front door from the USPS. I file a non paying bidder report with eBay and the people usually pay up, most of the time they are new and don't realize they won and aren't watching. If they don't pay just relist, even if you don't eBay will refund your fees on the non paying bidder auction. Don't leave negative feedback for them, I know it is frustrating and you need to vent, but then your just asking for it. I found that eBay will usually suspend them if they lose money, and they can't do a thing to you then. I agree it is not what it used to be, used to be able to make some good extra cash but fees and shipping costs plus gas and time to find stuff has made it not worth the trouble, until you find something good! :D
Just my 2 cents worth,
Allan
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