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Originally Posted by Geeto 67
I was kinda hoping to get what people think of these shop practices, and hope that soembody had a similar expirence they wanted to share (not that the get a lawyer comments aren't appreciated).
I have a funny feeling that the shop charged him the time in chasing down parts. I used to work for a corvette resto shop and we never did this (I have never even heard of it being done), the time involved in locating a part was the cost of doing business. We are waiting on the paperwork from the shop to see where exactly these 900+ hours went.
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I think the shop practices are very poor and the big deal here is where are the logs showing how many hours were spent on the car and for what exactly. You should have the logs by now and by not having them suggests the shop dosen't have them. If not then the shop is trying to scam your friend. You cannot determine cost without labor and can't determine labor costs without the logs. The shop should have listings of the parts too and their cost. Waiting for logs is not acceptable and you can bring action now w/o them and state that in your claim. Who's to say the guys won't just make up the hours and put that into a document?
The guy is attempting to pull a scam it seems. I would call it a day, forget about the car and the floor work and get a lawyer. Forget about all the hassel and trying to get logs that could be fake. Let the judge or trail determine the shops actions.
With the shop leaving the car in it's current condition, saying that 900 hours are used w/o proof and doing work not authorized this will end up in court anyway. Get a jump start on him.
Brad