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Originally Posted by JimFB400HO
First I will say that I hesitate to comment because I do not wish to publicly disparage PY. They are my favorite vendor and I have always enjoyed doing business with them. That said, I will differ with your statement.
I placed an order last December. All items shipped but one, the big-dollar item which was 58% of the total bill. It was said to be backordered. PY and all vendors are still having difficulty getting this so I still don't have it 10 months later. PY billed my credit card for the full amount of the main order. During one of my (customer initiated) order status checks, I challenged PY about the fact that I was billed up front several months earlier. The PY response: "PY does bill all orders up-front." - email Thu, 31 May 2007.
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I stand corrected, I worked there two years ago and at that time parts were billed upon shipment. I guess since then they have changed the billing proceedure? There were times if a part was short on a large order the customer would be asked to OK billing for all with the shortage shipped later.