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Originally Posted by MPKind
Yes. That's the biggest issue with Inline Tube, terrible customer service and condecending too. The other automobile plumbing companies know that Inline has a bad track record for customer service, so it's a no brainer for them to do better. Appearantly the folks at Inline haven't caught on that the customer service is very important, I doubt they ever will.
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You're exactly right.......that they'll never catch on is key. I sent them an email last week with a link to this thread.......both to sales and customer service. You would think that after alerting them as to their reputation I would have at the least gotten a response or an acknowledgement......but that would have been an typical response from a compnay that gives a rat'sass about their rep.