Reply for Chuck. If you were to call me in I would start with a razor knife and slice the chaulk close to the vinyl.Then peal the chaulk away from the window. Remove remaining with finger nail or anything that wouldn't leavea mark.I would replace with silicone chaulk.If you had the home built call the contractor back for his input.he may hhelp for his own reputation. If you do it yourself after removing the chaulk check to see if there is fibreglas insulation wrapped around the vinyl frame there should be to fill that void.If there isn't get some and install with a blade of some sort,just don't pack the insulation to tight as to warp the vinyl frame. then chaulk crack. Bob
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