All shops worth a darn are busy this time of year. I called SD in December and marcel answered. Dave was out of the building on business. Marcel called me 2 hours later with part of my answer and had the rest of my questions answered the next day. Thats fine, I didnt need to speak to Dave personally.
Butler never returned my call. Butler never followed up on an email that he answered 2 weeks after I sent it and said they were busy and would follow up. I'm still waiting. I suspect I just happened to catch them at a bad time. Someone else will get my money I guess. Unless of course he calls me before I spend it and convince me why I should spend it there.
Spotts has answered me KRE has answered me. MrPeabody, CliffR, the list goes on, all have been good at responding, delivering as promised or better!
As I mentioned at the beginning most shops are mad houses this time of year. My boss used to say poor planning on your part does not make it an emergency for me. It applies in this business as well unfortunately.
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