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Old 06-12-2008, 10:07 PM
NoMoCEO's Avatar
NoMoCEO NoMoCEO is offline
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Join Date: Jun 2008
Location: New Hampshire
Posts: 251
Default Nu Chrome - Beware

I sent in a set of '67 headlight bezels and a '70 bumper. All nice Southern parts with fading. I eventually got the bezels back. One had to go through plating multiple times.

Their website, voicemail and my email confirmtion all promise 4 week turn around. It has been 4 months. Still no bumper. It has had to go through chroming 4 times. I have been promised multiple ship dates. None have come to fruition and no one bothered to call to notify it hadn't been shipped.

How can a company that does this as their business survive, having to rechrome multiple times?

I was billed in full over a month ago. (Credit card fraud) I was promised yesterday it would be shipped overnight and I could call today for the tracking number. Called today - back in chroming and, as usual, I can't get anyone to call me back.

No one responds to your emails after they have the parts. They tell you everytime you call that they will call back and never do.

Check them out on the Massachusettes Better Business Bureau website - 32 complaints in 36 months with 30 unresponded to.

This was an attempt to keep the business local. This car has been out of commission 4 months waiting for this bumper. The classic car season here in New England is very short.

This is my story, sad but true.....don't let the next fool be you.

BEWARE!!!!!!:gag: