We bought a Kenmore one
About a year and a half ago. It worked for a couple of weeks. Then we called the Sears guys in. It was so new that they didn't know how to repair it. Pretty soon we had Electrolux, electronic parts being drop shipped to our house. I was still going to the laundrymat.
Finally we returned the new "water and energy saving" front loader and brought home another top loader.
I still have the electronics shipped to use by Electrolux. When the Sears tech came back and found out we switched the thing, he said that water and electronics don't always work well together.
I hope they have the bugs figured out on these things.
A friend of mine has the Neptune stuff and they have not had problems. I was sick of hanging at the laundry mat and watching Spanish language TV shows here in SoCal.
I've repaired the old kind for a a long time, just ours and some advise for others. I've repaired the old belt drive, with the wigwag and the newer direct drive units.
When we bought the front loader, the plastic tub was leaking, on the top loader and the replacement part was $200, for a Kenmore. I should have just plugged it since I had recently replaced the drive motor.
The gas dryers are a lot easier to get running again.
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