Cliff. I think Barry answered your questions on this link. I can't copy it because it's an in your face statement. But basically lays it on the line. Have to agree with him on most of what he says.
Here's what happens when you send a customer a seal kit. They install it and then fire it up. 10 minutes later it locks & burns up and BG is to blame because now they spent money for a seal and the pump is fubar'd. If they woulda sent it to him they coulda checked it out, fixed it before the damage was done.
http://www.yellowbullet.com/forum/sh...ad.php?t=68154