[xgoater]

I just happened to look at the feedback comments for PG Classic and noticed they had posted a reply to my original feedback.

Here is the feedback I left and their subsequent reply:

TERRIBLE QUALITY - THEY WOULD NOT EXCHANGE - LOST $39 – ZERO CUSTOMER SERVICE
• Reply by pg-classic (Oct-04-08 20:58):
Quality for show cars, how to service a customer that just wants there way??????


Any response other than an apology would be inappropriate IMO, but their response is somewhere between plain stupid and totally ludicrous. They say “quality for show cars” which I interpret to mean their product is appropriate for a show car.

Attached are pictures of the console kit I received. Pictures 1 & 2 are where the tissue paper was stuck to the paint. Picture 3 shows the poor paint job between the ribs. Picture 4 shows the waves in the ribs. BTW, it looks a lot worse in person than it does here. Follow down the outside rib paying attention to the height of the rib as you go along. That's show quality??!!!! Picture 5 shows the gap between the front plate and housing that I hadn't mentioned earlier. Just another example of their 'show car quality."

I would not put that console kit in a show car. Maybe a driver, but certainly not a show car. And I would not have spent that amount of money for a driver console either.

The quality of their console kits apparently varies depending on unknown factors. But the unabashed arrogance these people exhibit absolutely sends me into orbit. Yes, I want my way – I want a console kit that looks just like the one they have in their listing picture – not one with paint smudges and horrible waves in the ribs. I’m so bad???!!!!!

Look at the pictures – read their rebuttal – judge for yourself.