Thread: UPS#*&^%$
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Old 02-06-2009, 08:36 PM
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goatman65 goatman65 is offline
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Quote:
Originally Posted by abefromen View Post
why would entrust someone at a pack and ship to box up the console? Because you are paying them and assumed they would do it right? I wouldn't trust anyone at those places to box something fragile unless I stood there and watched them. After all, it's you that somehow would be hassled with the headache if it was damaged.

Luckily your buyer wasn't too concerned.

This does need to be kept in perspective. I worked 20 years for UPS. 10 as a loader/sorter/supervisor and 10 as a truck mechanic. While it is very true that certain individuals had very poor package handling skills and generally don't give a crap there were those who did the job as they were trained. The daily volume UPS handles is HUGE! Packages do fall off conveyors, get dropped,tossed, break open, crushed in belt jams etc. But to say packages marked "fragile" get singled out for "special" abusive handling is a crock.

I don't care who you use for shipping. Package sorting procedures are all the same be it UPS, Fedex, USPS etc. Lots of conveyor belts,slides,rollers and human handling. Take the time and pack it well and the odds are it will arrive just fine.
I have been a UPS employee for 8yrs.I agree 100% with everything said above.I load the 18 wheelers at about 400 packages an hour.My 4 hour shift does a package volume of typically 180,000 packages building wide.Of the many damaged ones I see everynight the majority are without a doubt the result of poor packaging.Flimsy boxes,no packing material to stabilize/protect contents and not closing/taping the package tightly.These may seem like small details but defensive packaging should always be used.If you think it's 'good enough' double check to make sure the the box is sturdy to contain the contents and don't skimp on the tape to keep the box firmly closed.