Quote:
Originally Posted by vtxman
What a witch hunt.
I receive shipments from UPS at least twice a week. (I do a lot of online shopping) I sent and received my 6X heads to/from SD performance in perfect condition. I also sent them my Performer RPM manifold and received it in perfect condition. I ordered my rotating assembly from Butler, again all parts in perfect condition. I have received pistons, manifold and other parts from Ken at PPR with out any problem.
You guys make it sound like every package that is in the UPS system is going to get damaged. I have never had to file a claim with UPS. One in ten shipments I receive come by Fedex. Although I have received some from them that were well worn, I haven't had to file a claim with them either.
I feel for those who have had problems, and I know that packages can and will become damaged. But give me a break! Do you think UPS would still be in business if they damaged all of their packages?
I tried to find out how many packages UPS delivers in a day and could only find an old press release from 2003.
"The quarter's performance capped a record year for volume. UPS delivered 3.44 billion packages in 2003, or an average 13.64 million per day"
That is 13 million a day. Do you think that maybe a few of them may become damaged? What is an acceptable percentage?
I also sell on Ebay occaisionally. When I ship, I always take the extra effort to package my product as if it will be traveling with 13 million other packages. If I ship something fragile I double box it. It's not that hard, and it increases my chances of not having a problem.
I don't mean to minimize all of your experiences, but I think you have to take things into perspective.
If I were shipping a dash, I wouldn't rely on some college students at the UPS store to package it for me, I would build a wooden crate for it.
Sorry for the rant.......I know that this will not be a popular post, but somebody had to say it. Most of our Pontiac vendors use UPS for a reason.
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I got a UPS shipment from jegs. It was packed improperly, the box had a hole in it and stuff was just falling out. I was missing quite a few parts from that order. They fell out of the hole.
So, I called UPS and requested a call tag.
And a few days later did the same.
A few days later, did the same.
No call tag ever appeared, despite several assurances that it was on the way.
Finally, I was outside a few days later and heard the UPS guy coming. I flagged him down, explained the situation, and he took the box that I patched up and jiggered the shipping info so that it went back to jegs after being delivered to me.
I've received several UPS shipments that looked like they were run over by a forklift in a shipping warehouse somewhere. Fedex? everything has shown up just fine.
I'm glad you've had good luck with them, but please don't presuppose that the rest of us have had similar results.