Read this and there is an 800 number to call and some suggestions about dealership shortcomings:
http://www.gminsidenews.com/forums/f...ce-dept-54664/
I had trouble with the front end on my 05 GTO and took it back to the selling dealer. I was treated like a woman off the street and I have over 35 years working on cars as well as owned my own garage. Basically I was told there was no problem and the only reason the front tires were down to the cords at 17,000 was because I didn't rotate them which I did. I was so mad at the time I was going to sell the car.
As Mike says document the problems if you can off the web. The front ends on the GTOs had chronic problems because of the way the cars were shipped from Australia on boats to the US. I went to a different dealer and was treated completely different the looked at the stuff I printed off the net ( first service manager told me that unless it came from GM they wouldn't recognize anything from the internet) and I gave them the part numbers of the parts I had secured from another service manager in Indiana.
I also lodged a complaint with GM and for my trouble got a free extended warranty on all front end components almost double the time and miles. The attitude of the 2 dealerships was remarkably different and the car with the corrected front end has gone over 30,000 miles now and is just starting to wear the front tires again. I still have til February and I'm within about 2500 miles so I will have it repaired again N/C.
BTW I took the documents from the warranty work back to the owner of the first dealership and confronted the owner and told him how I was treated by his service manager, and he assured me the quarterly bonus that the service manager gets according to sales and customer satisfaction wasn't gonna come at the end of the current quarter, and I was the reason he wouldn't be getting it......
It took some research and calling but I finally got satisfaction, plus a free extended warranty, and no it shouldn't be up to the customer to find out about recalls and customer complaints but if you want it fixed as has been already said this is the way to do it