View Single Post
  #3  
Old 02-28-2011, 07:39 PM
firebirdcrazy1959's Avatar
firebirdcrazy1959 firebirdcrazy1959 is offline
Ultimate Warrior
 
Join Date: Dec 2004
Location: South West Gulf Coast
Posts: 2,942
Default

Quote:
Originally Posted by My442 View Post
I decided to send my original heater core to Cap-a-Radiator to be refurbished based upon a recommendation from someone on this board.

The price they quoted was really high, so I told them I would think about it. A few months went by, and I decided not to have them work on it.

Sent an e-mail today, and they THREW IT AWAY IN THE TRASH!

No call to ask if I wanted it back.

The owner was accusatory, and blamed me for the issue.

Be aware before you consider them as a shop to repair your parts.

I never had anything like this happen to me in three decades of car restoration.

They also do business under "Classic Radiator".

The owner is Bill Carberry, and he does not understand customer service.
Not trying to be stupid but your statement says it all.

__________________
1977 Trans Am,400 4 speed,numbers matching car
1979 Bonneville ,1 owner car...
1997 Trans Am convertible,LT1/auto.