I had Grundy up to this year. I had no issues with them until last year and again this year.
Not a major issue but to me says a lot about how they operate.
Last year I was driving and happen to look at the card and realized I was past due. I contacted them and it took about a week to get it straight.
They gave me some lame bla bla bla and it didn’t coat me anything so I let it go.
We’ll upon this season’s start up I once again realized I was past due but didn’t receive a notice (again) and called them to see what the problem was. They once again gave me all the bla bla bla and said they would get it corrected ASAP.
Well that was several months ago and they still have not got back with me.
I feel if they can’t even handle due notices I sure in hell don’t wish to find out how they handle claims.
To me customer service is very important!
I have since switched to Haggerty.
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When I die, I want to go peacefully like my grandfather did, in his sleep.
Not screaming like the passengers in his car. 
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