[Kyflier]

It's amazing to me how many people know so much about buying and selling cars, yet they don't work in the industry. It's like reading here every day and then claiming to be the best engine builder/tuner in the world. I love it when someone tells me that Kelly Blue book says their trade is worth X. I said not a problem, get them to write you a check for it....all these sites are just guides, nothing more. Cars are worth what people are willing to pay for them, nothing more. We compete head to head with dealers in Columbus. Those dealers choose to sell well into their holdback. Thats not a problem, we don't. We offer pick up and delivery, free car washes anytime you want, as many as you want, free loaner cars and valet/shuttle service. Those things cost money. Myself, I get paid on what we make above invoice. If we negotiate down to invoice, I don't make a dime. You people work for a living, and expect to get paid, so do I. I offer a fair price to my customers and customer service above and beyond most. Because we own a Toyota store, David can rest assured he'll get a good deal on one. He and I have shared a ton of info outside this drama laden thread. He's a first class guy.