Dick, FYI you only have 45 days to open a dispute with ebay otherwise the seller can skate by. So don't let them draw out the solution. Your first action if they do not refund timely is to file a dispute with ebay, then open a claim with Paypal. This would immediately pull the money out of their account and hold it until you sign off on the dispute. You can also pull a user information request so you have their phone number, then call them. You should be fine since ebay is totally slanted in the buyer's favor.
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John
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