[beargfr]

So I received my cutouts back from Pypes "so called" customer support, after they denied my warranty claim. The said that I had incorrectly applied power to the motors and burned them out. Well, tonight I decided to look at the motors. What I found has made me -beyond- angry.

Attached are two photos of the insides of the motor gearboxes. Notice that the first one appears more or less normal. Pay particular attention to the blue and pink PLASTIC gears in the first photo. Now look at the second photo. Notice anything? The problem with both units is NOT electrical, which I proved by removing the gears from the first motor (which, although you can't tell from the photo, were bound up and very stiff because they had begun to suffer from the effects of exhaust heat - just not yet to the extent obvious in the second photo). With the gears removed, the motor runs just fine - in both directions - when I apply power to it according to the way I know it works (not the way that the lying sack of excrement at Pypes tried to tell me it worked). The problem is not electrical - it's that the freaking gearboxes HAVE PLASTIC GEARS IN THEM!!! Does anyone see a problem with this design on something that is exposed to exhaust heat? Anyone?

The only conclusion I can draw from this experience when combined with the lack of any sort of response from Pypes management, is that they know this product is crap, they know it's eventually going to fail, and would do so even if you installed it and never even wired it up to power.

It's just a matter of time before exhaust heat is going to melt the gears in these things.

Bear