Thread: py complaint
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Old 05-24-2012, 10:35 AM
Ed at PY's Avatar
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Join Date: Mar 2001
Location: Hatfield, Pa
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Quote:
Originally Posted by John O. View Post
Recently bought a trans mount for a muncie 4 spd. and did not like the quality. Called about sending it back and getting a shipping label but apparently they do not do that. Not only then would I have to pay for shipping but also a 15% restocking charge. Give me a break. Not a good policy and not pleased at all.

Hi,
What is your name and address? I will look into this. Do you know who you spoke with? Typically if you are returning a part that is not defective you would be responsible for the freight to send it back but the restock charge is usually after a period of time.
Thanks!
Ed