There are generally three sides to every story...with that said...I don't understand the double standard around here.
If your issues were with "certain" product manufactures or builders then the posts, support and indignation would be never ending, yet in this case...crickets from most who live to opine on this stuff.
If you are an active member on YB, post it up on TOBT. The have a unique way of getting to the truth and help with resolution in many instances.
Good luck on sorting through this.