Quote:
Originally Posted by Baron Von Zeppelin
Don't see how 500+ emails really caused all these mistakes or releases liability for them ?
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totally agree!
If a vendor does NOT clearly acknowledge and address customer inquires, said vendor should FULLY EXPECT to receive a second email from the client!
If business is not 'taken care of' in the second email a third email would ensue, and so on...etc
Its very clear here, Ed had every reason to be VERY concerned throughout the build.
13,000 in Labor alone should buy a chit-load of customer service.