As an outside observer, it's always good protocol to give a vendor every opportunity to rectify a problem before any other action is taken, particularly public posting. It's common courtesy. Negative comments, once posted, can be damaging. "Less said, less mended." I always give anyone an opportunity to hash things out and clarify an issue, and I hope that others would treat me in the same manner. We're all in this hobby together.
__________________
Jeff 
|