Quote:
Originally Posted by 63Banshee
You first say there are those with unrealistic expectations then you conclude by supporting expectations previously expressed by the same.
"But remember, this is a valuable service that other hobbyists would die for." Lets come down to Earth.
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The unrealistic expectations are, as outlined by me, perfect information, complete information, instant response, etc... This does not exist as not all documents are retained (some were destroyed), some documentation does not provide the information requested (pontiac documents, that is) and the method for providing information does not lend itself to the speed to which we have been made accustomed with the age of "the internet".
There is room for improvement in nearly any endeavor. I stated as much below. If one expects perfect copies from decades old technology (microfiche readers/printers), then the expectations are too high in that regard. If the information is not available for option decoding, then I would suggest that PHS modifies what it delivers assuming that the decoding can't be completed. Perhaps a disclaimer. Again, I stated as much.
Merely complaining about something without understanding context is nearly fruitless. Perhaps YOU can put together some constructive solutions for Jim and correspond with him directly instead. I would think that this would be a useful pursuit.
Good luck!