[Keith Seymore]

Originally Posted by OVERULD

Little off topic, but I just toured the Bowling Green Corvette Assembly plant last Friday when I took museum delivery of my new Corvette and it was one of the most fascinating things I have ever witnessed. Everything was done with such precision and just-in-time! I could have spent two days in that plant watching the process. The new build your own engine cell was just flat out amazing. I almost wish I had ponied up the $7K to do that option and then follow my car as it was being built. Instead, I opted for the $700 photo album and the $995 Museum Delivery.

I was fussing with the museum about keeping all the build sheet documents when they did my PDI and they told me that they didn't do that anymore but kept them to sell for fundraising purposes. I let my salesman know I wasn't happy about that. He said he'd make some calls but I didn't expect much. Well, as we were doing the tour of the plant, a guy walks up to me and my wife, and introduces himself as Jeff Lamarche, the plant manager. He thanks us for our business, asks us about the car we ordered, and chats with us for a couple minutes, then says: "I've got something for you that your salesman asked me to personally hand-deliver..." He then gives me every piece of original build sheet documentation on my car - one for every major assembly like the doors, the dash, etc, plus a few really sweet posters, drink coozies, ink pens and his business card with his cell number on it! He told me to call him if I ever had a problem with the car! It made my day to say the least.

BJ

Well played, sir.

I followed my pickup truck down the line when it was built (in 1986) and never even thought to keep any of the paperwork until just recently.

K