Quote:
Originally Posted by Slick
I don't like repeating myself, but one last time (I hope), I'll try to clarify my points about Jim, Bill and everyone else who posts anywhere, texts, writes a letter, etc.:
How you write is how you are perceived.
If you write consistently in incomplete sentences, do not capitalize where required, do not punctuate your sentences, misspell words regularly (no matter how humorous), and write in a fashion which causes the reader to be confused, then your reader's impression of you might be one who can't be bothered to communicate clearly, or who is incapable of communicating clearly.
That sort of behavior leads the reader to question with whom he is dealing. We all make mistakes, but when everything written is in the same vein, then the impression is a negative one.
I say this only to try and help your professional image.
Bill, what do you think the effect of you arguing with Jeff about a personal issue is to the readers here? I know already that you'll tell us that he said this bad about me and poked me in the eye. He can do that, it's his prerogative, HE is a dissatisfied customer. You are in business to make money, presumably by showing the world that you produce outstanding products with excellent customer service.
Even in the best of shops, sometimes things go wrong. Customers walk away unhappy. It's up to you to handle it with grace and humility. You want the business. I'm in a service industry, I get it. Your posts do not help your cause, nor Jim's. If you can accept that this critique is offered without malice, you can truly benefit from a change on your part.
You have the power to change what you do on these boards. Brag about your work. Don't devolve into name calling, it doesn't help your business.
Sincerely,
Stuart
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... let's be very clear here, as i am not arguing with Jeff, as we both know where his beef is derived from Slick, all i'm trying to do is to get him to tell everyone reading this (pig-in -the-mud nonsense) what that beef actually is from his words ... not mine, but yet he declines to do so ?? ...
... if i or we, or the head is such the enemy here, then why would he not jump at the opportunity to tell the truth from his perspective of it ??? ...
... i mean he is obviously right here and we are wrong, correct ??? ...
... and please do not give me advice about devolving into name calling, Jeff Rana has made a direct concerted effort to contact the company that i have done development work for concerning the CV-1 program, and contending that i am bad for business, and that said company should look elsewhere for development, directly to that company ??? ... who does that ??? ...do you seriously support that kind of malicious effort to ruin someone's career Slick ??? ... to go that far out of his way to remove someone from what they do for a living ??? ...
... i have never attacked Jeff Rana in such an egregious manor ever, but yet you're going to contest spelling and diction from a manufacturer ??? ... no offense Slick, but that is horribly petty and thin at the very least, especially given the track record for Roland's customer service, IMO there is none better ...
...so, all that being said i assure you, we know a Jeff Rana that you simply do not know, which ultimately i can't blame you for ...