[64speed]

I have been buying from Summit for over 20 years and will continue to do so but they pissed me off this week for the first time and I am waiting to see if they make it right. I bought an ididit column for my car from them back in September. I called tech support got the proper part number and placed the order. I went to install it last week and started off by priming it and painting it because I bought the bare steel one to paint to match the car. I went to install it and something wasn’t right so I pulled it out and looked at the part number vs the invoice and they had sent me the wrong one. I called and arranged a return and told the girl it had been painted. She told me that they would deduct up to 30% possibly because they can’t sell it as new. I asked to speak to a manager and the best I could get was a we will inspect it when it comes in and see what we can do. I didn’t want my money back just the exchange for the proper part number. I know I should have looked at the number on the box but I’ve never really had a problem with Summit and took for granted they sent me the right one. Am I wrong for being mad about a possible 30 percent hit?