Quote:
Originally Posted by 242177P
His prior post was equally well worded, I believe you missed key words that time.
Just as some employees shine, others are dim bulbs. I'm sure your son had to coddle several idiots before letting them go. Thing is, these chains have been reduced to hiring people with zero aptitude. Many trades are struggling because potential recruits view labor as "icky".
Sears catalogs did well because you could browse. Smart automotive counterpeople allowed me access to their catalogs, and I did my best not to disappoint them. Disinterested kids asking monotone questions is a form of punishment, and being able to peruse online catalogs is like a breath of fresh air. |
Precisely, Pete. Part of my job in aircraft maintenance tech sales was selling PARTS. IF a mechanic doesn't trust you, he won't buy jack from you. The FIRST thing you learn is to LISTEN to the customer. He will tell you what he needs. A GOOD parts man's job is to assist the customer in obtaining the parts he needs. That is WHY I sold an AVERAGE of $ 2 million of parts a month a one point in my career....