PITA, But Some Progress
Okay gang, here's where things stand as of 9/7/19 on my warranty claim with BF Goodrich and my browning 2016-purchased Radial T/A's with less than 1000 miles on them:
- called the BFG hotline at 877-788-8899
- immediately got a case number assigned, which is simply my phone number
- took the SSJ to the Pep Boys up the street
- service guy confirmed the browning and called BFG
- they said they needed all DOT #'s from the tires, as well as the tread depths
- service guy gathered all of that information
- he called BFG back and they said they would apply a 50% warranty credit
So now I can either argue with them and gather more stress in my life, or I can choose an alternative. The Pep Boy service guy recommends their Futura white letter tires, but I know nothing about them....
__________________
1970 SSJ: 272
1971 SSJ: 157
1972 SSJ: somewhere between 60 and 350...
|