Quote:
Originally Posted by Slick
Thanks for the update. The CSR on the line was less well informed. I appreciate the sentiment and the apology, while not necessary, is very kind.
As to the "less than glowing reports", I'm still willing to see for myself! After all, millions of Chevy guys don't give Pontiacs very high Mark's, but hey, I do!
Stuart
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In order for the Ames CSR to have known this info, they would have had to call us 'yet again'. You can't blame them for throwing their hands up at some point. We took so long, that's kind of what happens in this industry. You get tired of giving your customer a date, then the date is missed and you have to make excuses to all those you promised a date to.