[Cliff R]

NEVER use any of those places they don't give a chit about doing a good job or using the correct parts.

My son-in-law took his Audi Q5 to one of those places. Up until that time I had been doing all the oil changes for him. The next oil change it cam back here. On the Q5 there are about a dozen torx head screws than need to be removed to drop a large flat cover under the engine to access the oil pan drain plug. The cover goes from one side of the undercarraige to the other so pretty good idea to have quite a few screws to hold it in place.

When I went to remove the pan there were only three screws holding it in place and one end of it was shoved in and wedged in place kind of cock-eyed. The screws they did put back in were cross threaded and just spun so I couldn't get them out....LOVELY!

So my daughter had taken here Nissan to the same place a few months earlier so I had her drive it up here on the next visit and low and behold they had the WRONG oil filter on it and stripped out the two bolts that hold the access cover to the oil filter in place. They just turned and would not back out.....LOVELY!

If my math is good that's a 100 percent failure rate. This day and age I wouldn't trust anyone to do anything to my vehicles and why I have a lift in the shop and full service capabilities......